Some users have reported that they are unable to connect their devices to iPhone 15 Pro and iPhone 15 Pro Max hotspot. It seams that the hotspot network name is not appearing on the other device; thus users are unable to select and connect to it. In this article, I’ll explain how to connect to an iPhone 15 Pro hotspot and how to fix things when your hotspot is not showing up on other devices. We are focusing on Personal Hotspot with Wi-Fi.
Using your iPhone 15 Pro Hotspot, you can provide Internet access to another mobile (other iPhones, Android phones, tablets, iPad devices, etc) and non-mobile devices (Macs, or PCs). Basically, your iPhone 15 Pro becomes a Wi-Fi hotspot that other devices can connect to.
Is your iPhone 15 Pro hotspot not showing up on other devices? Follow the troubleshooting steps below to fix the issue.
Note: information in this article apply to iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max.
How to connect to an iPhone 15 Pro Personal Hotspot
- Make sure that Hotspot is enabled on your iPhone 15 Pro. Head over to Settings > Personal Hotspot. An important detail is that your carrier needs to support it. Sometimes carriers may offer this as an add-on, and it may not be included in your data plan.
Then the other device, which can be another iPhone, Android phone, iPad, tablet, Mac or a PC, select the iPhone under available wireless connections, just like how you would connect to a Wi-Fi connection. For example, if this is a Mac, click the Wi-Fi icon and select your iPhone. Your iPhone’s name (Settings > General > About) will be shown. In other words, the hotspot network name will be the same as your iPhone’s name. Click that to connect. Related to this, ensure that you are trying to connect to the correct Personal Hotspot.
If asked, enter the hotspot password. This password can be found by going to Settings > Personal Hotspot > Wi-Fi Password on the iPhone.
If the iPhone 15 Pro hotspot name does not appear on the other device
Since there are multiple devices involved, the problem may be caused by any of them. Try to narrow down the problem. If you are unable to see the iPhone 15 Pro hotspot on one device, if possible, get another device and try to connect to the Personal Hotspot. For example, if your iPad does not show the hotspot, get a Mac. Do you see the hotspot on the Mac? This simple test will help you isolate the problem.
If you are unable to see the hotspot on all other devices, this may mean that the problem is with your iPhone 15 Pro. Somehow the iPhone 15 Pro is not sharing the hotspot. If the hotspot appears on one but not on the other, this means that the problem is with the other device that tries to connect to the Personal Hotspot. Keep these in mind and follow the tips below accordingly:
- Ensure that Personal Hotspot is properly set up: Ensure that Personal Hotspot is enabled on your iPhone 15 Pro. You can do this by going to Settings > Personal Hotspot. Then turn on Allow Others to Join. If you do not see these options, contact your carrier. As I stated above, your carrier may not offer this feature.
- On your iPhone 15 Pro, disable Personal Hotspot, wait for about a minute and then enable it. You can do this by going to Settings > Personal Hotspot > Allow Others to Join.
- Ensure that the devices are not too far apart. Ensure that your iPhone 15 Pro is within range; if you are out of range, the hotspot may not appear. The hotspot range is around 30-60 feet. Try to move both devices as close together as possible to see if that makes a difference.
- On both devices, enable Airplane Mode, wait for about one minute and then disable it.
- On the other device, turn Wi-Fi off and on.
- Restart your iPhone 15 Pro and the other device.
- Make sure that all devices are running the latest operating software. For example, ensure that your iPhone 15 Pro is updated to the latest iOS version by going to Settings > General > Software Update. Also, make sure that the devices you’re trying to connect with are up to date to as well.
- On your iPhone 15 Pro, check for carrier settings updates. Go to Settings > General > About. A popup will appear if a new carrier settings update is available. Tap Update.
- Turn on Maximize Compatibility by going to Settings > Personal Hotspot.
Reset Network Settings
After doing the simple test I explained above, if you determine that the iPhone 15 Pro is the problem, you may consider resetting your network settings. You can do that by going to Settings > General > Transfer or Reset iPhone > Reset, then tap Reset Network Settings. Note that all of your network-related settings will be restored to their original state. For example, your saved Wi-Fi passwords will be deleted.
Disabled Security Software
Do you use firewall, security or anti-virus type software? They may be the problem. They may be blocking the incoming connections. Try to change their settings or disable them to see if that makes any difference.