Some users have noticed that there is no chime-in sound when their iPhone 15 Pro Max is plugged in, and there is no indication that charging is occurring. If your iPhone 15 Pro Max is not charging the battery even though it’s plugged in, this article explains what you can do to troubleshoot the issue.
You likely don’t give much thought to the act of charging your phone; you simply connect the charging cable and go about your business. However, this changes when your phone refuses to charge upon plugging it in, leading to annoyance or worry and frustrating attempts to troubleshoot the issue. If your iPhone 15 Pro Max isn’t charging when you plug it in, the troubleshooting steps below will help you fix the problem for good!
How to charge an iPhone 15 Pro Max
Here, we’ll go over the basic ways to charge your iPhone 15 Pro Max.
- You can attach the USB-C cable, like the one in the box, to the port on your iPhone and connect it to a power adapter that is compatible. Afterward, insert the power adapter into a wall socket.
- If you have a USB-C power adapter that is 20W or greater, such as the one included with your Mac laptop, you can use it to expedite the charging of your iPhone.
- You can charge your iPhone by plugging it into the USB-C port on your computer.
- You have the option to connect your iPhone to your iPad, Mac, or other computers in order to charge.
- You can charge it wirelessly.
iPhone 15 models and charging limit
The iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max offer three battery charging options: Optimized Battery Charging, 80% Limit, and None. Depending on your selection, the charging behavior will vary:
- Optimized Battery Charging: Prompts the iPhone to trickle charge up to 80% overnight and then tops up to 100% as you’re about to wake up.
- 80% Limit: Caps the charging at 80%. Apple says the iPhone will occasionally charge to 100% in order to maintain a more accurate battery state-of-charge estimate.
- None: Keeps the iPhone’s charging capabilities flexible.
To access these settings, open up the Settings app on your iPhone and scroll down to the Battery tab. Then, tap on Battery Health & Charging. Now tap on Charging Optimization and you’ll be presented with the above options.
If your iPhone 15 Pro Max is not charging, try these fixes:
1. Check that your power outlet is good
Make sure that the power outlet you are using is working properly. Try another device, for example, plug in your lamp to see if it is working.
If you connect your iPhone 15 Pro Max to a computer to charge it, connect it to a power source directly. If it is still not working, try a different power source.
2. Are you using the cable which came in the box?
The iPhone 15 Pro and iPhone 15 Pro Max include a USB-C charging cable designed for fast charging, capable of working seamlessly with USB-C power adapters and computer ports. Ensure that you use this cable. The box does not contain a power adapter, and please ensure to use any compatible USB‑C power adapter.
If you are still having the issue, try to find a different cable or power adapter and try those.
If your iPhone charges with a different cable or power adapter, you need to replace the faulty accessory. You can easily pick up a new cable or power adapter from an Apple Store or Apple’s website, but there are plenty of viable third-party options from brands like Anker, AmazonBasics, Belkin, and Mophie. Try to stick to major brands, however, because unlicensed charging accessories can (sometimes) pose a hazard.
3. Restart your iPhone
To begin troubleshooting, consider powering your phone off and then on again. There’s a high possibility the iPhone 15 Pro Max is not charging due to a minor software glitch. By performing a simple reboot, you can eliminate the possibility of a temporary hiccup like this, as restarting your phone has the potential to resolve various issues, including this one.
To restart your iPhone, press and hold the side button and either volume button until slide to power off appears. Swipe the power icon from left to right to shut down your iPhone. Wait 15–30 seconds, then press and hold the side button until the Apple logo appears on the screen.
It goes without saying that if the battery is completely dead, then this isn’t an option. You also shouldn’t consider it if the battery is at 5% or lower. You may not get it back on again.
4. Try a force restart
If your iPhone 15 Pro Max is still not charging after performing a regular restart, then try force restarting your device and see if that nudges things along a bit.
To force restart your iPhone, press and release the volume up button, then press and release the volume down button, then press and hold the side button. Let go of the side button as soon as the Apple logo appears on the screen.
Try charging your iPhone 15 Pro Max once you’ve unlocked your phone using your Passcode.
5. Does wireless charging work?
You can also charge your iPhone 15 Pro Max wirelessly using a MagSafe or other wireless charger. iPhone 15 models support the next-generation Qi2 charging standard. You can try this if you are unable to charge it when using a cable.
If your iPhone 15 Pro Max is not charging with a wireless charger, that tech might not be working. It could be a misalignment, a glitch with the phone, or an issue with your charging pad. Wired charging provides a useful fallback.
6. Take your iPhone to an Apple Store
If your iPhone 15 Pro Max is still not charging, you should contact Apple because a brand new device should charge either wired or wirelessly. It is possible you have a faulty device. If your device has some issues, this will be covered under warranty.