Some iPhone 15 Pro and iPhone 15 Pro Max users have said they are unable to connect to Wi-Fi networks. Affected users keep getting "No Internet Connection" error messages when they want to use Internet-dependent apps like Safari, Twitter, FaceBook, etc. Here are some of the characteristics of this problem:
- It seems that the iPhone 15 Pro may connect at first but then keeps disconnecting itself from Wi-Fi randomly.
- It also seems that the problem does not occur on just one Wi-Fi network, instead, Wi-Fi failure happens on all networks. This rules out the possibility that the problem is the Wi-Fi connection.
- Further, it seems that the problem is with the iPhone 15 Pro, as other devices can connect to the same Wi-Fi without an issue.
- All iPhone 15 models (iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max) seem to be affected.
- Lastly, it appears that the iPhone 15 Pro Wi-Fi settings do not show any indication that the Internet is not working. It looks like Wi-Fi is connected, but there is no Internet.
- The cellular data connection is not affected.
If you are experiencing wi-Fi problems on your iPhone 15 Pro, you won’t be able to browse the web, download apps or use any other app or service that requires an Internet connection, unless you use cellular data. Try the following steps, in order, to fix this issue. After each step, check your iPhone to see if it can connect to the Internet over Wi-Fi.
How to Fix iPhone 15 Pro Wi-Fi problems
1. Verify that it is indeed an iPhone 15 Pro problem
If you can’t connect your iPhone 15 Pro to Wi-Fi, check to see if you can connect any of your other devices to the same network.
If the internet isn’t working on all of your devices, the connection problem is likely related to your internet service provider and not iPhone 15 Pro.
2. Turn airplane mode on and off.
This is a simple but effective tip. I often do this whenever I have a Wi-Fi problems on my iPhone 15 Pro. Tap Settings, find Airplane Mode. Switch it on, and wait for about a minute and then turn it off.
3. Reboot your modem and router
Performing a reboot typically fixes most network connectivity problems. Here’s how:
- Find the power cable attached to your router.
- Unplug the power cable from the back of the router.
- Wait 30 seconds.
- Plug the power cable back into the router.
- Wait until your modem/router starts working fully.
4. Make sure Wi-Fi is turned on
Your iPhone 15 Pro won’t connect to a network if Wi-Fi has been disabled. You can check to see if Wi-Fi is turned on by opening the iPhone 15 Pro Control Center and clicking on the Wi-Fi icon.
5. Move to the same room as your router
Walls can often block Wi-Fi signals and make it difficult, or even impossible, for iPhone 15 Pro to connect to a Wi-Fi network.
Connect to your Wi-Fi network and then move away from the router while checking the Wi-Fi signal strength icon in the Status Bar. Doing this will help you to find the best and worst places for connecting to Wi-Fi in your space.
If you live in a big apartment or house, it can be a good idea to boost your Wi-Fi signal to cover the whole space.
6. Move to a less-populated location
Many public Wi-Fi hotspots, such as those in food courts and airports, place limits on the number of devices that can connect to it. If iPhone 15 Pro won’t connect to one of these Wi-Fi networks, try relocating to a quieter area with fewer people and try again.
7. Restart your iPhone 15 Pro
Restarting a device can often fix most tech issues including those that prevent you from connecting to a Wi-Fi network.
Press and hold the Side and the volume up (or down) buttons together until you see the power off slider. Then drag the slider from left to right. Wait for about a minute. Then press and hold the side button until the Apple logo appears.
8. Check for iOS updates
If Wi-Fi is still not working, simply update your iPhone 15 Pro to the latest version of iOS.
Important: To update your iPhone, you need Internet access. If you can’t connect to your Wi-Fi network, consider using cellular data, public Wi-Fi access point with no download limits, work, or a friend’s Wi-Fi.
You can check for iOS updates by going to Settings > General > Software Update. And if there is an update available, follow the onscreen instructions to update your iPhone.
9. Forget your Wi-Fi network and then re-connect
Sometimes it can be worth forgetting the Wi-Fi connection that’s not working and then re-join it. Please make sure you have your network name and your Wi-Fi password handy before you attempt this. Here is how:
- Go to Settings > Wi-Fi.
- Find your Wi-Fi network.
- Tao the info (i) icon next to your Wi-Fi network.
- Tap Forget This Network.
Now again go to Settings > Wi-Fi and tap the Wi-Fi network, try again connecting.
10. Make sure Date & time are correct
Check the date, time, and time zone to ensure they are set correctly. Go to Settings> General > Date & Time and turn on Set Automatically.
11. Are you using custom DNS?
Are you using custom DNS instead of the default DNS set by your connection? If so, there may be a problem with the DNS servers.
- Go to Settings > Wi-Fi > [Wi-Fi network name].
- Scroll all the way down and tap Configure DNS under the DNS section.
- Does this setting say "Automatic" or "Manual?" If it says "Manual," change it to "Automatic." If this does not make a difference, you can revert back to "Manual" if you want.
12. Turn off VPN
If you have a VPN application, profiles in place, this might disrupt your Wi-Fi connection, hindering your iPhone 15 Pro from establishing a proper connection. Typically, resolving this involves a straightforward process; if applicable, consider temporarily disabling or uninstalling the VPN.
- Go to Settings > General > VPN. If it says Connected, turn it off. Then tap the (i) info button next to the VPN and tap Delete VPN.
- Go to Settings >** General** > Profile (if this option does not appear, it means there is no profile installed). Delete any profile that shows.
If, after turning off VPN and deleting it, you see that Wi-Fi is working, then you have two options:
- Stop using VPN.
- If you do not want to stop using VPN, then you can try to reset your network settings (see the next section). You can also contact the VPN service provider to see if they can help.
13. Reset network setting
If your issue continues, reset network settings on your iPhone. Doing so will erase all your network-related preferences and settings back to their default values. This includes Wi-Fi passwords, VPN settings, Bluetooth Settings, cellular settings, and more. But this will not erase your personal data or apps. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings and follow the onscreen instructions.