Is your iPhone 13 Pro Max touch screen not working, unresponsive or frozen? Don’t worry, you have landed at the right troubleshooting guide to fix an iPhone 13 Pro Max touch screen that’s not responding. In this article, i’ll explain exactly why your iPhone 13 pro max touchscreen is not working and show you exactly how to fix it!
See also: iPhone 13 Pro Max Volume Buttons Not Working? 11 Fixes to Try
You probably touch your phone’s screen hundreds of times per day. Combined with its delicate glass build, it’s thus no surprise that iPhone touchscreens are one of the most common components to experience problems.
But the touch screen not working on your iPhone 13 Pro Max isn’t always the result of a hardware failure. If your iPhone 13 Pro Max touchscreen often isn’t working or fails to respond, there’s a lot you can do before visiting the Apple Store.
Whether your iPhone 13 Pro Max screen is not working, frozen, or not responding to touch, we’ll walk you through why that is and what you can do to get it working again.
Why Is Your iPhone 13 Pro Max Touchscreen Not Working?
There are several reasons your iPhone 13 Pro Max touchscreen could stop working. One of the most common reasons is physical damage. If your screen stopped working after it hit something, the damage is most likely physical.
Other common causes of iPhone 13 Pro Max touchscreen problems are water damage and excessive heat.
Damage from excessive heat is actually quite common. Those who use a car vent clip for their iPhones are likely to experience heat damage if they turn the heat on. Many might not realize that the vent is even on since they don’t feel it, but the iPhone could get damaged in the process.
If your iPhone 13 Pro Max was exposed to salt water before the touch screen stopped working, then that was most likely the cause of the damage. Salt water is corrosive and, while your phone might have been fine right away, the damage could continue to progress for weeks after exposure.
Tips to Fix iPhone 13 Pro Max Screen Not Working
Here are a few fixes to try if your iPhone 13 Pro Max touchscreen is not working.
Note: The solutions in this article applies to iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max.
1. Is Your Touchscreen Broken or Your LCD Screen?
The iPhone actually has two parts to its screen. The top part is the digitizer and the part underneath is the LCD screen. The digitizer is the touchscreen and the LCD screen displays the contents of your iPhone.
When your digitizer isn’t working, your iPhone touch response won’t work properly. Meaning you’ll see your screen, but you won’t be able to interact with it correctly. Sometimes, only part of your screen will work, or it will take extra pressure to tap something.
If your LCD screen is out, your iPhone won’t turn on at all and you won’t see anything on your screen. Alternatively, your screen will be blurry or fuzzy or will have some sort of visible damage.
If there’s a problem with your digitizer, there are a few fixes you can try before taking your iPhone to an Apple Store. However, if it’s the LCD, you’ll need to start searching for repairs straight away.
2. Force restart your iPhone
A force restart might sound futile to fix such an advanced issue. However, it’s often one of the most successful ways to fix an unresponsive touch screen on iPhone. Force restarting your phone shuts down and refreshes all background services, which could have crashed and led to your issue.
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button.
- When the Apple Logo appears, release the button.
See also: iPhone 13 Pro Max Side Button Not Working? 5 Fixes & solutions
3. Make Sure Touch Accommodations Is Off
Some users might have activated certain accessibility features that can interfere with how the touchscreen works. The most common culprit is Touch Accommodations. If enabled, your iPhone 13 Pro Max screen will seem buggy and you’ll have a difficult time navigating the touchscreen.
If your screen is working, but not correctly, this could be the cause.
To check if this is enabled, head to Settings > Accessibility > Touch > Touch Accommodations and turn it off.
If you’re having a hard time navigating there because of the dodgy touchscreen, just activate Siri and say “Turn off Touch Accommodations.”
Alternatively, you can click the Side button three times and this will disable it on your iPhone 13 Pro Max.
4. Take off the Screen Protector
Many people apply a screen protector on their phones as an added safety against drops and scratches. But that same sheet of plastic or glass could prevent your touch signals from reaching the display panel.
If your iPhone 13 Pro Max screen has stopped working properly lately, remove the screen protector and then try to use your iPhone. If the touchscreen responds to touch and tap, the screen protector is the culprit, and not your iPhone.
5. Water Accident? Let It Dry
A water accident can permanently damage your phone’s internals if you leave it on. Thus, in such scenarios, your best course of action is to shut down the device and wait for it to dry.
Believe it or not, putting your phone in rice is one of the best ways to dry it out if it has been accidentally dropped in water.
6. Back Up and Factory Reset Your iPhone
If your iPhone 13 Pro Max touchscreen isn’t working correctly, you might have a software issue. While this is rare, it can happen.
If turning your iPhone off and on again doesn’t do anything, you’ll need to do a factory reset. Be sure to back up your iPhone before moving forward. If you can use your screen in some way, navigate to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings.
If you can’t navigate here, you’ll need to plug your iPhone into a computer to perform a factory reset. After resetting, in rare cases, your touchscreen will work again.
If you do choose to get your iPhone repaired, you’ll most likely need to do this anyway. This ensures that the technician won’t be able to access your personal data. They may also need to test Face ID to make sure the repair worked and will need the phone to be unlocked to do so, which means you’re better off erasing all your data first.
7. Getting Your iPhone Screen Repaired
If the above solutions didn’t fix your iPhone 13 Pro Max touchscreen problem, this means you almost certainly need a physical repair.
If your iPhone 13 Pro Max is under warranty, you’ll want to get Apple to take a look at it as soon as possible. Check out if you have a warranty. If you have AppleCare , your repair will be deeply discounted.
If you aren’t under warranty and don’t have AppleCare , you can try to find authorized repair shops near you. Apple-recognized repair shops are the best place to go to get your device repaired. However, they can be expensive.
You can also attempt the repair yourself, but if you make a mistake you could do more damage. If you want to try it yourself, you can buy iPhone screens online and most of them include a DIY toolkit.
8. Using Your iPhone Without a Touchscreen
If your iPhone 13 Pro Max touchscreen isn’t working but you need to access certain files, you can still do that. To do so, you’ll need to activate Voice Control. This can be helpful for backing up and restoring your iPhone.
To do this, your phone screen will need to at least partially work. If so, try to make your way to Settings > Accessibility > Voice Control and turn that on.
If Siri’s enabled, you can enable Voice Control by saying “Hey Siri, turn on Voice Control.” Once enabled, you can access your iPhone without using the touchscreen.
iPhone 13 Pro Max Screen Not Working? These Fixes Should Have Helped
With these possible fixes, you should hopefully be able to revive your iPhone 13 Pro Max touchscreen if it’s just a software bug.
If your iPhone 13 Pro Max stopped responding to touch after damage, heat, or salt water exposure, a repair is likely needed. However, a user might have activated Touch Accommodations, which could be the culprit. There are also rare cases where a software problem can cause the touchscreen to work and a factory reset could solve the problem.
No matter why your iPhone 13 Pro Max screen isn’t working, it’s important to get your device functional again. After all, we use our phone for everything nowadays, and not being able to use it can change how we engage in daily life.
Have you faced touchscreen problems on your iPhone 13 Pro Max? Let us know in the comments section if the above solutions helped you out.
See also: 16 Useful iOS 16 Features Every iPhone User Should Know
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