Do you miss lots of phone calls because your iPhone 12 Pro won’t ring? Don’t worry. You are not the only user who experienced this problem, as it bothered many people. The issue is quite annoying because you will see missed calls on the screen even though the phone is right next to you, but it may also be confusing, especially if you are sure the ringer is on, the phone is not muted, didn’t hear any sound. In this article, we will discuss why this issue occurs, and we will share several solutions to help you fix iPhone 12 Pro not ringing problem!
Why My iPhone 12 Pro Doesn’t Ring?
When your iPhone 12 Pro isn’t ringing, there are several possible causes. In the worst cases, the phone might be physically damaged. Most likely, however, you inadvertently silenced your phone, left it on Airplane or Do Not Disturb mode, enabled call forwarding, or there’s an issue with a third-party app.
Solutions For iPhone 12 Pro Not Ringing Problem
Toggle The Ring/Silent Switch Button
Maybe you have done this trick before, but do it one more time. If the button is in the ring state, switch it to the silent state. Then, switch it to the ring mode again, and ask your friend to call you. Could you make sure you switch it properly?
Verify that Airplane mode is not on
When this mode is enabled, phone calls are sent straight to voicemail. You can check this by pulling down from the top right of the phone’s screen to access control center or by going to Settings > Airplane mode. Make sure it’s toggled off.
Make sure Do Not Disturb is disabled
Do Not Disturb is a great feature you can find on your iPhone. It can help you to focus on something without being disturbed by phone calls. When you are attending a meeting or want to take a rest for a few hours, you can rely on this handy feature. What happens if you activate the “Do Not Disturb“? Your iPhone 12 Pro will not ring, but it still allows the phone calls to come in, and as you won’t hear the sound, you will see missed calls.
In some cases, the user accidentally turns this feature on without even realizing it. You can check at a glance to the top-left side of your iPhone screen. If you see the moon icon, it means the Do Not Disturb mode is activated. To disable it, follow the steps below:
- Go to Control Center by swiping down from top right of your iPhone’s screen.
- Tap the moon icon to turn it off.
You can also check through Settings. Maybe you have scheduled this feature at some point and forget about it. Turn off the Schedule on Do Not Disturb.
Go to Settings > Do Not Disturb. Here, see if the button next to the Schedule section is green. If it does, turn it off.
On the same screen, make sure the button of the Manually section is not green. If it is, tap once to turn it off.
Make sure the number isn’t blocked on your iPhone
iOS offers users the ability to block specific phone numbers , which is handy if you get a lot of telemarketing and other spam phone calls. To make sure you didn’t inadvertently block an important number, follow these steps.
- Start the Settings app on your iPhone.
- scroll down and tap “Phone.”
- Tap “Blocked contacts”
- In the list of blocked calls, see if you have accidentally blocked any numbers. To unblock it, swipe it to the left and tap “Unblock.”
Make sure silence unknown callers is turned off
The Silence Unknown Callers feature silences unfamiliar callers, automatically sending them to voicemail. Perfect for handling robocalls and the like however, it might be the reason why your iPhone 12 Pro is not ringing. Here is how to turn it off:
- Launch Settings and tap Phone. Then, scroll down and disable Silence Unknown Callers.
Check your iPhone volume
Try to increase the volume of your iPhone to the highest level and then call your number using the other device. To volume up your iPhone, you have to unlock your iPhone first. Then, click the plus button ( ) on the side of the iPhone until the volume goes to the maximum.
Change The Ringtone
Some users said the problem was fixed once they changed the ringtone. No matter how crazy this may sound, try it out. Change the ringtone on your iPhone. After that, call your number using the other smartphone.
Go to Settings > Sounds & Haptics > Ringtone.
Choose default or any other ringtone.
Switch Off The Bluetooth
Try to switch off the Bluetooth to make sure your iPhone 12 Pro is not connected to any accessories, such as speakers or Bluetooth headphones. You can turn it off by going to Settings > Bluetooth.
Enabling LTE on your iPhone can impact the battery life, calls, text messages, voicemail, and cellular data if it’s not been certified by your carrier yet. It can be the reason why your iPhone 12 Pro is not ringing when a call comes in.
Steps to disable LTE
Go to Settings > Cellular > Cellular Data Option > tap Voice & Data
Restarting iPhone may help you to get rid iPhone 12 Pro not ringing issue. It is not a difficult thing. You just go to Settings > General > Shut Down.
Software update always comes with improvements, bug fixes, and new features. In some cases, the problem can be solved by updating the iOS on your iPhone to the latest version.
- Connect to a stable WiFi network and make sure your iPhone has at least 50% of battery life.
- Go to Settings > General > tap Software Update.
If an iOS update is available, tap Download and Install.
Reset All Settings
This method will wipe all the settings, including all the features related to the sounds, such as volume setting, notification, etc.
- Go to Settings > General > Reset > Reset All Settings.
- A passcode is required.
- After you enter your passcode, tap Reset All Settings on a popup screen.
Try to reset your iPhone to its factory settings using the “Erase All Contents and Settings” feature. This method will remove all media, data, and settings, such as language setting, keyboard, etc. That’s why we advise you to back up your data beforehand.
Steps to erase all contents and settings
- Go to Settings > General > Reset > Erase All Contents and Settings.
- You need to enter a passcode.
- Then, tap Erase iPhone.
Clean Speaker Holes
After you have tried all the troubleshooting steps, try to clean speaker holes if none of them worked. If you find dirt covers the speaker holes, you can clean it using a duster or toothpick. Please avoid using any liquid because it can enter the iPhone and damage the components.
See also: How to fix iPhone 12 Pro Audio issues
This trick will not resolve the problem, but it can help you find the right solution. The loudspeaker of the iPhone connects to the charging port cable. The idea of this trick is to check if the issue is associated with hardware or not.
- Plug your iPhone in the USB port on your computer or a wall outlet for charging
- Test your iPhone by calling it from the other device. Does it ring?
- Now, unplug the lightning cable from the iPhone. Then call it again using a different device to check if it’s ringing or not.
- If you hear a ringing sound when the iPhone is charged, but it doesn’t happen when it’s unplugged, likely it’s a hardware issue. The issue may occur on a lightning port that is connected to the speakers.
See also: How to fix iPhone 12 Pro charging issues
My iPhone 12 Pro Doesn’t Ring When A Call Comes In From Skype, WhatsApp, etc
If your iPhone 12 Pro not ringing, try switch Voice & Data to 4G if you are using Cellular Data. The other option, try to use WiFi instead of Data.
Steps to enable 4G
- Head to Settings > Cellular > Cellular Data Options > Voice & Data.
- Select 4G.
Steps to switch Cellular Data to WiFi
- Go to Settings > Cellular > turn off the Cellular Data button.
- Back to Settings.
- Select WiFi and choose a network.
Update The Apps
If the issue comes when you are using specific apps, update the applications.
- Open App Store
- Tap on your account.
- Check if there is an update for messaging apps you often use.
- If you find the updates, tap the button next to the app name, and let the updating process complete.
Reset Network Settings
This method will reset all the settings related to cellular and WiFi, such as saved networks, WiFi passwords, VPN settings, etc. The process is not rassociated withconventional phone calls or SMS settings. However, if you have a problem with your iPhone 12 Pro not ringing when you receive a call from messaging apps, this can be pretty helpful. Messaging apps like WhatsApp, Skype, etc., may not work well if the Internet connection is slow. Here are the steps to reset network settings:
- Go to Settings > General > Reset > Reset Network Settings.
- Enter your passcode.
- Tap Reset Network Settings.
Contact Apple support
If your iPhone is not ringing after trying the above steps, the cause of this issue might be due to physical damage. Contact Apple or carrier about getting it repaired, if possible, or getting a replacement.