Sometimes you want to know if you have calls waiting. For example, if you get stuck in a longer phone call to book a doctors appointment while also waiting for another call. If you have the Call Waiting activated, it will let you know, while busy on the phone, that another call is coming your way. This helps ensure that you don’t miss any important calls while you’re currently already in one. In this article, we’ll explain how to fix iPhone 13 call waiting not working issue – step-by-step.
When Call Waiting is working correctly, your iPhone 13 will alert you of another incoming call and will give the option of placing the present caller on hold to answer the other call. If your iPhone 13 Call Waiting is not working properly, follow the steps below to fix the issue.
Note: On iPhone 13 devices with Dual SIM, call waiting works only for incoming calls on the same line, unless the other line has Wi-Fi calling enabled and a data connection is available.
How to fix call waiting not working on iPhone 13 issue
Note: information on this article applies to iPhone 13, iPhone 13 mini, iPhone 13 Pro and iPhone 13 Pro Max.
Enable Call Waiting on your iPhone 13
If you’re on a call and call waiting is turned off, incoming calls go directly to voicemail. Sometimes you may need to activate the function yourself to hear if calls are waiting or not. In many cases, it is already activated as a default choice directly in the phone. But sometimes you need to go to your settings and activate call waiting yourself to ensure you don’t miss any important calls. If you are unsure, you can always double check by going to Settings > Phone > Call Waiting to see if it is activated or not.
Refresh Call Waiting on your iPhone 13
Tap on the Settings app. Then go to Phone. There you will then find the call waiting option, click Call waiting and turn off the selection. . Wait a few seconds. Then turn on again.
Force Restart your iPhone
The next step is to force restart your device if iPhone 13 call waiting still isn’t working. Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.
Apple regularly releases iOS updates to improve your iPhone’s performance, fix bugs, and roll out new features. To see if a new iOS update is available, go to Settings > General > Software update.
Reset Network Settings
If none of the above steps worked, it’s possible that the issue has to do with your network settings. To reset these settings, go to Settings > General > Transfer or Reset iPhone > Reset > Reset network settings. However, bear in mind that resetting your network settings will erase all saved settings such as WiFi passwords, VPN settings and the like.
Reset all settings
It’s time to reset all settings if call waiting is not working on your iPhone 13. Resetting all your iPhone settings will restore all of its settings to factory defaults. By restoring these settings to factory defaults, we may be able to fix a software problem by completely erasing it from your iPhone. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
Contact your Carrier
If Call Waiting is not showing in your Settings, then you need to contact your carrier to see if you have the Call Waiting feature as a part of your cellular plan.
Contact Apple Support
If the above troubleshooting steps didn’t fix your iPhone 13 call waiting problem, you may want to contact Apple Support for further help.
Call Waiting not working on iPhone 13: fixed
We hope the above tips fixed your problem and your iPhone 13 Call Waiting Feature is working again. Next time your iPhone 13 call waiting is not working properly, you’ll know how to fix the problem! If you have any questions or comment about your iPhone, drop a comment and let us know.