Is your iPhone 13 Pro Max wireless charging not working? You are not alone! In this article, I’ll explain how to fix the problem when your iPhone 13 Pro Max won’t wirelessly charge!
Why Is My iPhone 13 Pro Max Wireless Charging Not Working?
If your iPhone 13 Pro Max wireless charging is not working, it could be a software or hardware problem or something entirely different. The most common reason people find their iPhone 13 Pro Max wireless charging not working is an obstruction preventing the charger from connecting with the phone. It’s also possible there is a software issue, and once that’s cleared out, the iPhone 13 Pro Max will begin charging wirelessly again.
Finally, there could be a problem with your iPhone 13 Pro Max wireless charging system, in which case, you’ll likely need to return the phone to Apple for a replacement or take it to a repair shop for a professional fix.
As we’ve mentioned above, any number of minor problems or something more serious could be the reason your iPhone 13 Pro Max won’t charge wirelessly.
The best way to find out is to troubleshoot the problem to see if you can get your iPhone 13 Pro Max wireless charging working again. This article provides information and troubleshooting steps for an iPhone 13 Pro Max that wireless charging is not working.
The troubleshooting steps in this article apply to iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max.
How Do I Fix My iPhone 13 Pro Max That Won’t Charge wirelessly?
If you’ve determined that your iPhone 13 Pro Max wireless charging is not working, walking through these troubleshooting steps might help.
After trying each of these steps, put your iPhone 13 Pro Max back on the wireless charger and then give it a few minutes to see if it begins charging. If your iPhone is completely dead, it could take a little time to build up enough power to show the charging icon on the screen.
1. Make sure that the wireless charger is connected properly to a power outlet
I know this sounds obvious, but more often than not, wireless charging not working on iPhone 13 Pro Max is due to the charger not being plugged in. Make sure the cord between the power adapter and the charging pad is entirely and securely seated in the port on each end. If the cord isn’t plugged in correctly on either end, it can break the charging connection.
2. Check cords for damage
A frayed or damaged cord or charging pad could keep your iPhone 13 Pro Max from charging wirelessly. If the charging pad, charging adapter or charging cable are damaged in any way, it’s best to replace them with original accessories and try charging again.
3. Try using a different outlet or different charger and cables
If the culprit is a bad outlet, bad adapter or a bad charging cable, using different ones could solve the iPhone 13 Pro Max wireless charging problem.
4. Check if the phone is aligned correctly to the charging pad
Wrong positioning is one of the main causes of wireless charger not working on iPhone 13 Pro Max. Wireless chargers use a set of magnetic coils to generate a magnetic field. This field is picked up by a matching set of coils inside the iPhone and use it as energy to charge the battery. However, it requires proper alignment of your iPhone with the charging pad.
When you position your iPhone 13 Pro Max on the wireless charger, you should see a notification on the screen that tells you it’s charging. Here are some of the symptoms of improper alignment:
- The iPhone will not charge.
- There is an error light on the wireless charger.
- There is no light at all on the wireless charger.
To fix these issues, try to move your iPhone slightly on the wireless charging pad or stand to align it correctly.
5. Clean wireless charger and iPhone
Any dirt and debris that keeps your iPhone 13 Pro Max from making a solid connection to the wireless charging pad could cause it not to charge. Using a slightly damp washcloth, clean both the back of the iPhone 13 Pro Max and the charging pad to remove any dirt or build-up that’s present. If you have stubborn dirt, you can use a slightly damp alcohol pad with gentle pressure. Immediately dry the phone with a soft, dry cloth.
6. Remove your iPhone case
Though wireless chargers are designed to work with most cases, some cases have metals to make them more durable or compatible with magnetized phone holders which may cause intermittent charging. There are many phone cases that do not support wireless charging. Try removing the phone case or any skin to ensure direct contact with the charging pad. This can definitely help to resolve wireless charging not working on iPhone 13 Pro Max.
7. Restart your iPhone, and then try charging again
If your iPhone still has power, try restarting it, which will do two things. First, it will clear out any software errors that might be causing your iPhone 13 Pro Max battery to drain faster than it’s charging. It will also clear out anything that could cause your battery charger to drop more quickly than it ordinarily would.
You can restart your iPhone 13 Pro Max by holding the Side and either of the volume buttons until you see the power off slider. Drag the slider to turn off your iPhone. Wait a few minutes and press the side button to turn it back on again.
If your iPhone 13 Pro Max becomes frozen or unresponsive when placed on a wireless charger, you can force a restart by pressing and quickly releasing the volume up button, followed by the volume down button, and holding the side button until the Apple Logo appears on the screen. Let it finish rebooting, and then try charging it again.
8. Update your iPhone
None of the above methods working for you? Check to see if your iPhone has any pending software updates. Go to Settings > General > Software update. If an update is available, tap download and install.
9. Make Sure Your Wireless Charger Is Qi-Enabled
Qi (pronounced “chee”) is the standard for charging mobile devices wirelessly, set up by the Wireless Power Consortium in 2008. It has gradually become the universal standard supported by most mobile phone makers, including Apple.
Make sure your wireless charger is a Qi-enabled accessory from a reputable brand. Wireless chargers that don’t support Qi, or shoddy options from sketchy companies, may not work with your iPhone 13 Pro Max.
10. If Your iPhone 13 Pro Max wireless charging Still isn’t working
If you try these troubleshooting steps and your iPhone 13 Pro Max wireless charging still isn’t working, then it’s time to reach out to a professional repair person for help. If your iPhone is covered under Apple Care or is still under warranty, then a Genius Bar appointment might help you get your iPhone 13 Pro Max wireless charging working again or provide a replacement. Otherwise, an independent Apple repair shop will be your next best option.
Also, there is a high chance that your wireless charger is damaged. If you just purchased it, try contacting the customer support of the company you purchased it from to see if you can get a free replacement. You may want to try a different wireless charger unit to see if it works before reaching out to the customer support.