If you find that your iPhone 11 wireless charging is not working, don’t stress. In this article, I’ll explain how to fix the problem when wireless charging is not working on your iPhone 11!
Wireless charging is one of those conveniences Apple has offered that you never know you’ll miss until it’s gone. To wirelessly charge an iPhone 11, you simply place it on a wireless charging pad that’s connected to power. It’ll begin charging automatically. However, some users have had trouble charging their iPhone 11 with their wireless chargers. Users affected by these difficulties report that although their device is properly placed on the wireless charging pad, their iPhone 11 is not charging wirelessly. In this article, we will give some troubleshooting tips to deal with iPhone 11 wireless charging issues.
Fixes for wireless charging not working on iPhone 11
Note: information in this article applies to iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max.
1. Make sure your wireless charger is plugged in properly
Make sure your accessory is plugged in properly. This may sound obvious, but it’s something to check before trying any other solutions. A loose connection between the power outlet and wireless charger can be the reason why your iPhone 11 is not charging wirelessly.
2. Make sure your socket is working
Make sure that your Qi wireless charger is plugged into an outlet or power strip that’s working. Try plugging the charger into multiple outlets.
3. Make Sure your Charger is Qi-Enabled
Make sure your wireless charger is a Qi-enabled accessory from a reputable brand. Wireless chargers that don’t support Qi, or shoddy options from sketchy companies, may not work with your iPhone 11.
4. Make sure your iPhone is properly aligned on the wireless charging pad
You may not realize this but an improper alignment of the phone on a wireless charging pad can be the reason why your iPhone 11 won’t charge wirelessly. Make sure your iPhone 11 is placed properly on the charging pad. How you place your iPhone on a wireless charger is, arguably, the most important thing you’ll want to keep in mind when using Qi-based solutions.
To put it in layman’s terms, Qi uses a charging coil to wirelessly transfer energy to your device. But these coils can be finicky. If your iPhone 11 isn’t properly aligned with the charging pad’s coils, then you could run into problems.
If the iPhone is too far away from the charging coil, then charging speeds may end up being ridiculously slow. Similarly, if the coil and iPhone aren’t aligned properly, charging may not take place at all. Worse still, you may even get a charging ”ping” or see the charging indicator working normally — even if the device isn’t charging. More likely than not, this is why many users wake up to half-charged devices.
5. Restart your iPhone
When in doubt, restart your iPhone.
In many cases, glitchy or buggy behavior can be easily rectified by a simple restart. That’s the case for the iPhone 11 wireless charging feature, too. If you’re running into problems wirelessly charging your iPhone 11, you may want to power down your iPhone. Many users have reported that restarting their device helped them fix iPhone 13 wireless charging problem. You can restart your iPhone by going to Settings > General > Shut Down.
6. Force restart your iphone
If your iPhone 11 becomes unresponsive whenever you place it on your charging pad, then you might need to perform a hard reset.
- Press and quickly release volume up button.
- Press and quickly release volume down. button.
- Press and hold the Side button. When the Apple logo appears, release the button.
7. Update your iPhone
If you find your iPhone 11 wireless charging not working after trying the above steps, then you need to check for iOS update. Apple routinely patches software bugs that could inhibit wireless charging. Even if you aren’t actively experiencing charging issues, you’ll want to install the latest available software whenever you can.
- Start the Settings app on your iPhone
- Go to General
- Select Software update
- If an update is available, tap Download and install
8. Take off your iPhone case if you are using one
Take off those thick iPhone cases before charging. This is because it could be one reason as to why your iPhone 11 is not charging wirelessly. In theory, only metal cases will interfere with Qi-based wireless charging. But in practice, sometimes thicker plastic cases can cause problems, too.
Particularly thick iPhone 11 cases, like LifeProof or Otterbox, can inhibit wireless charging because of the distance they create between an iPhone and a charging coil. That may lead to slower charging speeds or wireless charging that doesn’t work at all.
More than that, some cases can inhibit an iPhone’s ability to stay cool while charging. Heat isn’t the best thing for electronics — and if your iPhone 11 is overheating while charging, it could reduce your battery’s lifespan.
If the connection keeps going in and out, try taking off your iPhone’s case, so its back rests directly on the wireless charger.
9. My iPhone 11 Is Wirelessly Charging Slowly
This can be an issue with any charger, wired or not. Make sure that your wireless charging pad is plugged in to a strong enough power source. Try plugging the charger into multiple outlets.
This problem commonly occurs when your wireless charger is connected to a USB port on a laptop or desktop computer. The ports on these devices are not able to supply strong electrical current into the iPhone 11. For the fastest results, plug the charging pad into a wall charger.
10. Factory reset your iPhone
If you find your iPhone 11 completely unresponsive when you place it on the wireless charging pad, you may need to try the factory data reset method. The method will restore all the iPhone’s settings to their original form and clears every data of your iPhone. So, we urge you to backup your iPhone before performing this step. This method can temporarily fix the wireless charging not working on iPhone 11 problem.
Here’s how to hard reset iPhone:
- Head to Settings
- Next, tap on General
- Now, tap Transfer or Reset iPhone.
- Now, tap on Erase All Content & Settings
Now check if your iPhone 11 is charging wirelessly. If it doesn’t, then you might need to put your iPhone in DFU mode. It is worth mentioning that the factory data reset option can fix iPhone not charging problems too.
11. DFU restore your iPhone 11
If iPhone 11 wireless charging issues persist and you suspect it could still be a software bug, then you may want to perform a DFU Restore. This is one of the deepest “resets” you can carry out on an iPhone.
Here’s how to DFU restore your iPhone 11:
- At first, make sure to connect your iPhone 11 to a PC or laptop
- Now, press the Volume up and Volume down button quickly, one after another
- Then, hold the side key until the iPhone’s screen goes black
- Next, hold the Side button and Volume down button simultaneously
- After 5 seconds, release the Side button and continue holding the Volume down button until your iPhone appears on iTunes or Finder
- If your screen goes black, your iPhone is in DFU mode.
12. Get a New Charger
If you’re still experiencing problems with wireless charging on your iPhone 11, there may be a damaged component or hardware issue with your device.
Also, there is a high chance that your wireless charger is damaged. If you just purchased it, try contacting the customer support of the company you purchased it from to see if you can get a free replacement. You may want to try a different wireless charger unit to see if it works before reaching out to the customer support.
13. My iPhone 11 Still Won’t Wirelessly Charge!
If the wireless charging problem on the iPhone 11 persists even after trying all the above solutions, we recommend taking your iPhone to an Apple Store or Apple Authorized Service Provider so they can diagnose and fix the problem
Fixed wireless charging not working on iPhone 11 issue!
You’ve fixed the problem and your iPhone 11 is charging wirelessly once again! Now that you know what to do when iPhone 11 wireless charging is not working, we hope you’ll share this article on social media with your friends and family too. If you have any other questions, or if you have other fixes for wireless charging not working on iPhone 11 issue, drop a comment and let us know!
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