Several users have reported that their iPhone 11 camera app is not working properly. Thankfully, a few possible fixes have been worked out and can be used to resolve iPhone 11 Camera issues. In this article, I’ll explain how to fix the problem when your iPhone 11 camera is not working – step-by-step.
The most common iPhone 11 Camera Problems include:
- iPhone 11 back camera not working
- iPhone 11 front camera not working
- iPhone 11 camera not focusing
- Black camera issue on iPhone 11
- Unable to switch cameras (front and back)
- Shutter problems (not opening)
- Camera app crashes
How to fix iPhone 11 camera problems
Note: the information in this article applies to iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max.
1. Clean The Camera (External) Lens.
if your iPhone 11 Camera is not focusing, make sure that your phone’s camera lens is clean. Dust and dirt can affect the outcome of your captured images and videos. Even fingerprint smudges can also be a factor as to why your iPhone 11 camera is not focusing.
You can prevent this by cleaning your camera or external lens using a microfiber cleaning cloth, which helps clean hard surfaces like smartphones and oleophobic (oil repellent) iPhone screens. Do not attempt to use your fingers to clean them as it will leave fingerprint smudges, which we are trying to clean in the first place.
2. Take off The Phone Case.
Phone cases are one of the simple reasons why iPhone 11 camera is blurry. We use them to add protection to our devices from any physical damages, but it can also cause some iPhone 11 Camera Issues. The additional layer of plastic or glass can result in poor images or videos.
In some cases, if you are using phone cases that partially cover the flash or the camera lenses, this can also cause iPhone 11 Camera problems. Magnetic phone cases are also the same as they can also affect your camera’s optical image stabilization feature. You can try taking some pictures or videos with the phone case, then try them without it to know if there are any differences.
3. Force Quit the Camera App and Relaunch It
On some occasions, you can fix the iPhone 11 camera not working problem by force quitting the camera app and relaunching it. So, make sure to try this nifty trick before trying the other solutions below.
Swipe up from the bottom of your iPhone to bring up the app switcher, swipe up on the camera app to close it, and relaunch it seconds later. This will usually get it to work properly.
4. Switch between the front and rear cameras
Sometimes, iPhone 11 Camera Issues can be resolved by just switching between the rear and front-facing selfie camera. The problems could be caused by the app not loading properly, and each time you switch cameras, it forces the app to load again, so this could help. Another suggestion is to see if a third-party camera or video app works, such as Instagram or Snapchat.
While taking a picture or video, or using FaceTime, you can easily switch between the rear-facing and front-facing cameras. Once you have opened the “Camera” or “FaceTime” app, you’ll be able to see the switch. Tap on the Switcher Icon to switch from Front to Rear Camera > Wait for 10 seconds and tap on the Switcher Icon again to return back to the Front Camera.
5. Restart Your iPhone
Another simple trick that you should try to resolve the camera not working on iPhone 11 issue is to restart your phone. At times, a quick reboot is all you need to fix some miscellaneous software issues. You can restart your iPhone by navigating to Settings > General > Shut Down.
6. Update Your iPhone
If none of the tricks mentioned above help resolve the camera not working on your iPhone 11, there is a high chance that the issue is due to a specific software bug. As Apple keeps refining iOS with frequent updates and bug fixes, you count on the software update to resolve the camera issues on your iPhone 11. You can check for an iOS update by going to Settings > General > Software Update.
7. Reset All Settings
If you are still trying to resolve the camera app not working on iPhone 11 issue, I would recommend you to reset all settings. The good news is that doing this doesn’t erase any of your data. Instead, it just resets the way you have some apps set up. You can reset your settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
8. Contact Apple Support
If none of the above solutions fixed your iPhone 11 camera problems, it’s most likely hardware related, which means you need a repair. Contact Apple Support via email, phone, chat, or in-person at an Apple Store and set-up an appointment to review your problem.
Other options include getting a local iDevice repair shop to take a look and provide an estimate or if you’re feeling ambitious, performing a DYI repair. There are a lot of online resources on how to correct these type of iPhone issues withs step-by-step videos.
Questions? Are you still facing Camera Issues on your iPhone 11? Or do you have another fix for the problems that we didn’t include here? Drop us a comment and let us know!