iPhone 12 Pro Max Passcode not Working? Fix

In this article, we explain why iPhone 12 Pro Max Passcode is not working and how to fix the issue for good!

Face ID is Apple’s facial recognition system for iPhones and iPads allowing you to quickly unlock your devices based on biometric authentication. Unfortunately, Face ID doesn’t work when you’re wearing a mask. When facial recognition fails, your iPhone automatically prompts you to enter your passcode. So far, so good. Unfortunately, your iPhone 12 Pro Max may sometimes fail to recognize your passcode. In other words, you enter your correct passcode but your iPhone 12 Pro Max says it’s incorrect.

This issue frequently occurs after users update their iPhones to a newer iOS version. Let’s see how you can troubleshoot this problem and unlock your device.

Why Is My iPhone 12 Pro Max Saying My Passcode Is Wrong?

If you enter an incorrect passcode, your iPhone will alert you about that. Maybe you hit the wrong keys. Slow down a bit and try again.

Your iPhone may sometimes get corrupted and that could prevent the device from accessing passcode information. In other words, your device can’t access the security file that contains information about your passcode. As a result, it can’t compare the passcode you’re entering to the passcode you set up.

Since this issue often occurs after you update your iOS version, maybe the OS failed to install properly. That could trigger various glitches, including the iPhone 12 Pro Max passcode not working issue we’re covering in this guide. So, if you know for a fact that your passcode is right, pursue the troubleshooting solutions below:

Fixes for iPhone 12 Pro Max Passcode not working

Reboot iPhone

The first solution is very simple and work for many users. Sometimes mobile phone problems can be easily solved by rebooting the device. So if you updated the iPhone 12 Pro Max to a new iOS version and found the screen passcode not working, go to Settings > General > Shut Down to reboot your iPhone. Then restart your iPhone and see if the screen password is working.

Force Reboot iPhone

iPhone 12 Pro Max password not working can be solve by force restarting your device. This is usually a common and useful way to solve some problems on your iPhone, especially when the problems are caused by system or software glitches. We strongly suggest you force restart your device after a soft reboot has been carried out. Here’s how:

Press the volume up button and release it quickly. Press the volume down button and release it quickly. Then press and hold the side button until you see the Apple logo.

If you have performed a force restart and the iPhone 12 Pro Max passcode is still not working, move on to the next solution.

Restore iPhone with iTunes

The most commonly-used method to unlock iPhone is restoring iOS system via iTunes. If you have the latest version of iTunes installed on your computer and you have backed up your iPhone with iTunes before, iTunes would be the best choice for users who have problems of iPhone 12 Pro Max passcode not working.

If you backed up your iPhone, you can restore your data and settings after restoring your iPhone. If you never backed up your iPhone before you forgot your passcode, you won’t be able to save the data on your iPhone. Follow the steps below to remove your passcode.

You need a computer to follow the steps below. If you don’t have a computer, consider borrowing one from a friend.

Make sure that your iPhone isn’t connected to your computer.
Press and hold the Side button and one of the volume buttons until you see the power off slider. Drag the slider to turn off your iPhone. Then connect your iPhone to your computer while holding the Side button. Keep holding the Side button until you see the recovery mode screen.

If you backed up your iPhone, after you remove the passcode, restore your data and settings.

Fix iPhone 12 Pro Max passcode not working with iCloud

This method require and iCloud account to be already signed on your device. If this requirement are met, then youre good to proceed.

Open https://www.icloud.com/find/ on a web page, and then sign in to this page with your iCloud account (Apple ID).
Select your iPhone from the All Devices list after signed in, and then click on Erase iPhone on the small dialog box appearing in the upper right corner of the page to erase your iPhone. All your content and settings will be deleted, including your iPhone passcode that is no longer working after iOS update.
Re-set up your device after erasing is complete and restore your data from your backup.