Is your iPhone 12 Pro Max charging port not working? It could happen to anyone. You’re plugging in your iPhone for the night with an alarm set for work, but in the morning… silence. Somehow, your iPhone didn’t charge overnight- your iPhone 12 Pro Max charging port is not working. What happened? And how can you fix it?
There are several reasons why your iPhone 12 Pro Max Charger port is not working, and most can be fixed without any extra support. The most common reasons for iPhone 12 Pro Max charging port not working Issue are:
- A faulty cable, charger, socket or adapter.
- Dirt or debris in the charging port.
- An iOS update is required.
See also: iPhone 12 Pro Max Charging Slowly? Fix
Find out what to do if your iPhone 12 Pro Max charging port is not working.
Check your charger
The first step is to check to see if the problem is related to your charger or charging cable.
Are you using an official charger?
Although most phone chargers and charging cables look similar, there can be a huge difference between their quality and charging speed. It is always recommended to use the charger that came in the box, or an official Apple replacement, as these have been specially made for your device and are designed to maximise battery life. Check to make sure that you are not using counterfeit accessories.
Check for damage
If you’re using an official charger, check to ensure that there isn’t any damage to the cable or plug. If you notice any damage, stop using the charger immediately.
Try a different cable and plug
Even if there is no obvious physical damage to the cable or the plug, try using a combination of different cables and plugs to eliminate these as a potential problem. To make sure that your cable / plug works, you can also try using it to charge a different device.
Try a different power source
Once you are sure that your cable / plug works, try plugging them in to a different power source. For example, connect the charger to a power socket rather than a laptop or PC.
If you have determined that your charging cable or plug is not working or needs replacing, you can buy a new one from Apple Store.
Clean the charging port
One of the most common causes of iPhone 12 Pro Max charging port not working is the charging port becoming clogged with dirt, dust, or debris. Dirt or lint can build up inside the charging port and prevent the charging cable from engaging properly with the charging contacts inside the port. This can stop your iPhone 12 Pro Max from charging properly or prevent it charging at all.
Follow the steps below to clean your charging port:
- Power off your iPhone
- Shine a torch into the charging port and look inside. If you can see dust or dirt, especially if it is covering the metal charging contacts, the charging port needs cleaning
- Try gently blowing into the charging port to remove dust and debris
- Please note: do not insert any object into the charging port. This can result in damage to the charging port.
- If the charging port is still clogged, take it to an Apple Store to be cleaned.
Reboot your iPhone
If the above doesn’t help and the iPhone 12 Pro Max charging port is not working, and your phone has power remaining, you can also try rebooting it:
– Turn the phone off: Settings > General > Shut Down
– Wait 10 seconds
– Turn on the phone
You could also try performing a force restart.
iOS updates are regularly released by Apple and can solve a range of device software problems.
1. Start the Settings app
2. Tap General
3. Tap Software update
4. Your iPhone will check for available updates. If there is an update for your phone, you will be asked to download and install it. If there are no updates available your phone will display that ‘iOS is up to date.’
Check for damage
Physical damage such as a cracked screen or case may affect the performance of your iPhone. You should also check your charging port for any signs of damage.
Insert a charging cable into the charging port of your iPhone. The charging cable should fit snugly into the port and should not feel loose. Using a torch, look inside the charging port to check for any damage.
If your charging port is damaged, you can visit your nearest Apple Store to get your iPhone fixed.
Take off Your Phone Case While Charging
iPhone cases are handy, sure, but they can also be big and bulky. Sometimes it can prevent your charging cable from plugging in properly.
By taking off the case, not only will you give the cord easier access, but you will also prevent your phone from overheating inside its case.
See also: iPhone 12 Pro Max overheating? Here’s Why and How to Fix It
Try a wireless charger
If you think the problem is related to wired charging, try charging your iPhone using a wireless charger. Make sure to remove any cases or covers first and lay the back of your iPhone onto the wireless charger, making sure to line up the charging coils to establish the strongest possible connection.
Visit Apple Store
If none of the suggestions above resolve your issue, you can book a Genius Bar appointment or visit your closest Apple Store.