You open Apple Music to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of possible solutions that are effective when Apple Music stops working on your iPhone 12 Pro Max. Follow them from top to bottom, and let’s get your problem fixed!
Apple Music is a well-made app with millions of subscribers across the world. For users of Apple products, the app offers even more benefits including the ability to sync your playlists across your iOS devices, Apple Watch, Mac and Apple TV.
As good as the app may be, it’s not immune to problems. You may encounter some snags. For instance, the app may freeze, skip songs randomly, or your library may be empty after an update.
If Apple Music is not opening, not playing your music, or you can’t access your playlists on iPhone 12 Pro Max, try the following troubleshooting methods to get it working again.
Possible Fixes for iPhone 12 Pro Max Apple Music not working
If Apple Music is not working on iPhone 12 Pro Max, give these possible fixes a try. We’ll elaborate on each of them individually below:
- Open Apple Music Another Way
- Enable iCloud Music Library
- Enable Automatic Music Downloads
- Disable Content Restrictions
- Check the File Format of the Music You’re Trying to Play
- Change the Country/Region
Try this first
- If you can’t hear anything, make sure the volume is not turned down and the speakers are working properly.
- Check if the Apple Music service is down. Real-time problems and outages for Apple Music may occur once in a while, rendering the app unusable. Check Apple’s servers or visit the DownDetector to see if the service is down or has any issues.
- Shut down the app and open it again.
- Restart your device to fix any software glitches that may be causing Apple Music not to work on iPhone 12 Pro Max.
- Delete and reinstall Apple Music. Deleting the app will remove all your downloaded content and previous usage data. When you reinstall Apple Music, you’ll have to set up the app again and download all your songs.
- If you can’t download songs or see your album covers, check whether your device has enough storage space. Apple Music needs at least 3-4 GB of available space to download music and perform other tasks.
- Check your internet connection. If you haven’t already downloaded any music or playlists, you won’t be able to play them offline. To check if the wireless connection to your device may be causing the problem, try resetting the network settings for your iPhone.
- If only a few songs won’t play, delete and re-download them.
- Check whether you have an active Apple Music subscription. If not, subscribe to one of their plans or renew your subscription if it has expired.
- Disable High Quality Streaming. On your iPhone, tap Settings > Music > Mobile data and then toggle the High Quality Streaming switch to off.
- Update your device’s operating system.
- Resync your device to Apple Music.
Open Apple Music Another Way
If the Apple Music app won’t open, try opening it another way.
Open Settings > Music.
Tap Join Apple Music.
Enable iCloud Music Library
If you can’t access your music library, enable the iCloud Music Library by going to Settings > Music and toggle the switch next to iCloud Music Library to turn it on.
Enable Automatic Music Downloads
If you can’t see your recently added songs, enable Automatic Music Downloads.
On your iPhone, go to Settings >Music > Downloads and tap Automatic Downloads.
Disable Content Restrictions
Sometimes you may want to listen to music with explicit content, but you can’t access it due to content restrictions. In such cases, check whether the content is restricted and disable the restrictions.
Go to Settings > Screen Time > Content and Privacy Restrictions and tap uncheck Restrictions.
Check the File Format of the Music You’re Trying to Play
If the music file you’re trying to play wasn’t created using Music or you didn’t download it from iTunes Store, it won’t play in Music. Only songs in the MPEG-4 AAC format can play in Music and on your device.
Change the Country/Region
If Apple Music crashes after you upgrade your device’s operating system, it could be that Apple Music isn’t available in your current location. In such cases, changing the country or region may help you get your songs back.
Tap Settings and tap Apple ID profile.
Select iTunes & App Store.
Tap your Apple ID and select View Apple ID.
Sign in with your Apple ID and then select Change Country or Region on the Account Information page.
Select your new country or region, review the Terms & Conditions and then select Agree to confirm. Enter your new payment information, billing address and then select Continue. Change Country/Region to the United States and then save your settings. If Apple Music works again, go back and change the Country/Region to your specific location.
iPhone 12 Pro Max Apple Music not working: Problems Solved
Few things are more frustrating than sudden problems that take your music away. While Apple Music is a useful music streaming app in many ways, it occasionally runs into issues. The fixes above should help you get back to the music ASAP.
Let us know which solution worked for you by leaving a comment below.