Can’t get online because your iPhone 11 won’t connect to Wi-Fi? Here’s how to fix connectivity issues on your iPhone 11 when Wi-Fi isn’t working or you can’t join the Wi-Fi network.
When your iPhone 11 Wi-Fi is not working, it is one of the most frustrating issues you can encounter. Given that so much of modern tasks relies on a web connection, being cut off from the internet can bring your productivity to a screeching halt. If you’re running into problems with your Wi-Fi network on your iPhone 11, there are some troubleshooting steps you can do in iOS 15 to try and solve the problem.
Some common Wi-Fi related issues that many iPhone 11 users are reporting include not being able to connect to a particular Wi-Fi network, slow Wi-Fi speeds, Wi-Fi settings grayed out, or iPhone 11 dropping wi-Fi connection intermittently. If you are facing any such issues on your iPhone 11, follow the troubleshooting steps below.
Ways to fix wi-Fi not working on iPhone 11
Here’s how to fix Wi-Fi problem on iPhone 11:
1. Make sure you are in range
Before we get into the techy stuff, you want to ensure that you have good WiFi signnal. A lot of the time, your router’s signal may be poor. If your home or office has a lot of metal, walls, or other objects that could interfere with wireless signals, then you might have a shorter range bubble than you think.
You can check your signal by looking in the Status Bar – three Wi-Fi bars is optimal, two is okay, and one is poor. Sometimes, you might have none at all and it’ll show LTE, 4G, 3G or E instead; this indicates you’re on a cellular network instead of a Wi-Fi network.
When your signal is too poor, your device will have trouble transmitting data back and forth with the router, and so you want to make sure you’re close enough to the wireless router to do so.
Many users have issues with a weak Wifi connection; this can happen if you are too far from your Wi-Fi router. Consider moving your router to a new place or moving closer to your network router. This will strengthen the connection and make your web pages load faster. If you are still experiencing Wi-Fi problems on your iPhone 11, move on to the next solution.
2. Make sure Wi-Fi is turned on
If you find wi-Fi not working on iPhone 11 after trying the above solution, check to ensure that Wi-Fi is turned on. If you have Wi-Fi disabled on your iPhone 11, then you’ll not be able to connect to the internet over Wi-Fi.
To make sure Wi-Fi is turned on, Head over to Settings > Wi-Fi and make sure the toggle is set to on position. You can also open Control Center by swiping down from the top right of the screen. Just make sure that Airplane Mode is disabled and that Wi-Fi is turned on.
In Control Center, an item that is toggled on will appear to glow lighter than toggle buttons that are toggled off, which are dimmed out.
You may also want to ensure that your wireless router is turned on. Although not very often the case, there is always a possibility that a reset switch or a power surge may have knocked it off and that it may have been shut off and needs to be restarted.
If everything appears to be turned on, then you can move on to the next solution.
3. Toggle off WiFi Assist
iPhone 11 includes a feature called Wi-Fi Assist, which provides more reliable Internet connections when your WiFi network becomes spotty. However, this can cause issues, particularly if your ISP has patchy connectivity.
If you find your iPhone 11 WiFi Dropping Out, you should turn off Wi-Fi Assist by going to Settings > Cellular (Mobile in some regions). From there, scroll down to the bottom, where you will see Wi-Fi Assist. Tap on the toggle to turn it off.
4. Check the date and time
Make sure that the date and time on your iPhone 11 are set correctly for your time zone. You can check this by going to Settings > General > Date & Time. If the date and time are incorrect, update them or turn on the option to set date and time automatically.
If date and time settings waren’t the root of your iPhone 11 Wi-Fi problems, move on to the next solution.
5. Make sure everything is plugged in properly
Next thing you want to do to fix Wi-Fi not working on iPhone 11 issue is to check your modem, power cables, coaxial cables, and ethernet cables to make sure that everything is connected properly.
Sometimes pets, movement of furniture, and kids can break or undo important wiring that is required to have internet access. In cases where wires are disconnected, the wireless router may still broadcast a signal, but it’ll be a dead signal because the router may not have access to your internet.
This is common when the modem becomes unplugged, and not the router, but many modern routers, such as those given out by Verizon, have a modem built into them. For those, the only thing you really need to check is that the coaxial connection is there, because if the power cable wasn’t, the router wouldn’t even be on and you wouldn’t have gotten past step 2!
If everything is plugged in, move on to the next solution.
6. Restart iPhone, Router and Modem
Don’t give up just yet. This may sound like a cliché fix, but the next thing you’d want to try to resolve iPhone 11 Wi-Fi problems is simply to restart your phone, router and modem.
Head onto the Settings app on your iPhone and select “Turn Wifi Off.” Now you want to disconnect your router, don’t just turn it off, but unplug it as well. Restart your iPhone 13 as well by pressing and holding the Side and Volume Up button, and then sliding the “Slide to power off” slider.
Once your iPhone restarts, plug in your router and wait till all the lights on the router light up. After a few minutes, go to the Settings app again and turn on your iPhone’s Wifi again.
This might be the oldest trick in the book, but it still has the miraculous ability to solve mysterious connection problems.
In many cases, restarting your Wi-Fi router makes it possible to connect to the internet. If it doesn’t, don’t fret, there are more things you can try!
7. Forget and then Rejoin WiFi Network
When there is no proper explanation for the error you’re facing, forgetting and rejoining the Wi-fi on your iPhone 11 might do the trick. Simply navigate to Settings > Wi-Fi > tap on the name of your network or the blue “i” next to it. Then, choose “Forget This Network” and confirm. Now, go back and log in to the Wi-Fi network again.
Note: Do not do this step if you don’t know the Wi-Fi password.
8. Turn Off VPN
Are you using a VPN on your iPhone? It might be the reason behind the Wi-Fi not working on iPhone 11 issue. So, if the above tricks haven’t fixed this problem, try disabling the VPN to see if it solves the problem. To get it done, go to Settings > General > VPN & Device Management. And then, turn off the toggle for active VPN.
9.. Disable iCloud Private Relay
There’s a Private Address feature in iOS that helps the chances of your iPhone being tracked across different Wi-Fi networks by using a random MAC address every time. However, this could potentially cause connectivity issues with some public Wi-Fi networks. While not recommended, you can disable Private Address from Settings > Wi-Fi > [Wi-Fi name].
Similarly, if your iPhone is connecting to a Wi-Fi network but the internet is working too slow, disable the new iCloud Relay feature in iOS 15 by going to Settings > Your Name > iCloud > Private Relay to see if that solves the connectivity issues.
10. Check for iOS Software Updates
Sometimes just updating iOS can fix iPhone 11 Wi-Fi problems. Pending system updates may patch up bugs that are causing your iPhone 11 to have Wifi connection issues. So, make sure your iPhone is running the latest version of iOS by going to Settings > General > Software Update.
11. Update Router Firmware
No solution as yet? Now, it’s time to look beyond the usual stuff. The outdated firmware of your WiFi router might be the cause of your iPhone 11 Wi-Fi not working issue. If you haven’t updated it for a while, it would be wise to get it done as it might solve the problem. The process of updating Router Firmware may vary from one company to the other. So, you can either consult the user manual or check your manufacturer’s support website for the latest firmware.
12. Reset your iPhone’s network settings
You may try one last option before reaching out to your Internet Service Provider, and that is to reset all your network settings on your iPhone. The network reset will include all network passwords, Wi-Fi Networks that your iPhone has remembered, your cellular settings, and VPN settings you may be using. Not terrible, but somewhat inconvenient. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
13. Contact your ISP
At times, your Wi-Fi and devices are working just fine. There could be a problem with your internet service provider. Contact them and find out if the problem is on their end, or let them help you figure out what the issue is.
14. Contact Apple for tech support
If none of the above Solutions fixed your iPhone 11 Wi-Fi problems, you might have a hardware problem, which is best diagnosed and repaired by Apple or an authorized Apple service provider. Search Apple’s online support site if you still want to try to fix it yourself. Otherwise, take your iPhone to a local Apple Store; we recommend making an Apple Genius bar appointment.
Fixed WiFi not working on iPhone 11 Issue
Hopefully, the Wi-Fi issues have finally been fixed on your iPhone 11. Now let us know which one of the above tricks worked in solving the wi-Fi problem on your iPhone 11? Besides, if you’ve had success solving Wi-Fi problems on your iPhone 11 another way, share in the comments below!