There are a few possible reasons for WhatsApp not working on iPhone 13. Thankfully, most times, you can fix it relatively quickly. If WhatsApp is crashing, you can’t send messages, or experiencing any other issues, then this guide is for you. In this article, I’ll explain why WhatsApp is not working on iPhone 13 and show you how to fix the problem for good!
Fix WhatsApp not working on iPhone 13
Note: information in this article applied to iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max.
Check if WhatsApp is down
We always blame our devices when something isn’t working, but maybe the problem isn’t local. The reason for WhatsApp not working on iPhone 13 could be that the service is down.
An easy way to see if the problem is WhatsApp itself is to try using any other app or browser. If everything else is working, chances are WhatsApp’s servers are the issue. You can also use online tools like the website Down Detector. This service will let you know if there are any problems with WhatsApp itself. If WhatsApp is down, all you can do is wait until service is restored.
Close and reopen the application
If WhatsApp isn’t the problem, then it might be the app. One easy fix you can try is simply closing and reopening WhatsApp. It might also help to log out and log back in. This should kill the pesky bugs and get all the gears back in place.
Check for updates
Though running older apps often brings no issues, sometimes services also change things server-side, deeming some functions useless. You want to make sure you’re running the latest version of the app, so head over to the App Store and check for updates.
While you’re at it, you might also want to check if any updates are available to your device. Check the instructions below to learn how to update your iPhone13.
How to check for iOS updates:
- Open the Settings app.
- Go into General.
- Tap on Software update.
- The system will let you know if anything is available for your device. Follow instructions.
Restart the iPhone
Believe it or not, a good ol’ reboot seems to fix most smartphone issues. It’s one of the first troubleshooting methods you should try. Just restart your iPhone 13 and see if WhatsApp works.
Check your internet
There’s a chance your internet is down. Again, you can test other apps or the web browser and see if WhatsApp not working on iPhone 13 is an isolated issue. If nothing else works, the problem could be your internet connection.
Those operating over Wi-Fi can check the router and see if it’s connected to the internet. It would help if you tried restarting the router too. Also, those of you using a VPN might want to try turning it off to see if that fixes the issue.
If you’re using cellular data, you might want to see if your data connection is on:
- Open the Settings app.
- Go into Cellular.
- Toggle Cellular data on.
- If you’re outside your country or network coverage, also toggle Roaming on (this may incur extra charges).
Did WhatsApp delete your account?
Have you stopped using WhatsApp for a long time? If so, there’s a chance WhatsApp not working on iPhone 13 is simply due to your account being deleted. The service deletes accounts after 120 days of inactivity. A WhatsApp account is active as long as it has an internet connection. If this is the case, your only solution is to create a new WhatsApp account.
Make sure you have enough storage
Sometimes WhatsApp can have issues downloading content when the phone is running out of storage. The first thing to try is to clear some storage on your iPhone 13.
Delete and reinstall
If WhatsApp it’s not working after trying the above solutions, delete the app and install it again. Delete the WhatsApp app, restart your iPhone and then go to the App Store and download and install the app again. After installing, open WhatsApp, log into WhatsApp, and test to see if the app is working.