If your iPad Pro won’t turn on, here’s what you need to do to fix it.
Why won’t my iPad Pro turn on?
There are several possible reasons why your iPad Pro won’t turn on, from battery failure to software issues. But most times you can narrow it down to a few common problems, including:
- A drained battery. Your iPad may be unresponsive because the battery is dead.
- Water or physical damage. Dropped your iPad in the sink recently? Even a small amount of liquid can do major damage if it gets inside your device. Dropping your iPad on a hard surface can also do some internal damage, even if there aren’t noticeable cracks or breaks.
- A software glitch. When an iPad Pro won’t turn on or the screen is black, it could be a software issue. Certain apps and programs occasionally prevent your phone from working properly, especially if it crashes during a software or system update.
What to do if your iPad Pro won’t turn on
If you’re having issues with an unresponsive iPad, don’t panic. There are several ways to get it back up and running without going to extremes (like buying a new device). Here’s how to fix an iPad Pro that won’t turn on, according to our experts:
1. Let Your iPad Cool Down
If you’ve ever left your iPad in the sun on a hot day, then you may have experienced this before. When your iPad overheats, it’s designed to shut down and suspend everything.
There may be cases where your iPad Pro won’t turn on at all and is completely unresponsive, with nothing on the screen. But sometimes, you might see a temperature warning message saying: iPad needs to cool down before you can use it.
To let your iPad turn on again, leave your device to cool down by placing it in a dry, cool place away from the sun. Never try to instantly cool down your iPad by putting it in the freezer or in front of an air conditioner. This can cause condensation to form, which will damage the device.
2. Charge Your iPad
This might sound like the most obvious choice when your iPad Pro won’t turn on. But to be safe, it’s better to first eliminate excessive heat as the cause before trying to charge your iPad.
So, in this case, the simple reason why your iPad Pro won’t turn on is that the battery is so low it can’t even power your device. You’ll likely see the Insert Lightning Cable icon pop up when you try to turn it on. When you plug in a charger, the icon will disappear. A red battery graphic remains while your iPad charges.
Your iPad will automatically turn on once it has sufficient battery power.
3. Check Your Charging Cable
When your cable has issues, your iPad can’t charge at all. So if the Insert charging cable icon persists even after you plug in and try to charge it, your iPad Pro won’t turn on no matter how much time passes.
You can try different cables of the same type if you’re encountering charging problems. Don’t overlook wall chargers either, since they have a tendency to fail too. Make sure you’re using a safe, high-quality charging cable without frays or damage.
If your cable is damaged, don’t just throw it away because this creates e-waste. Send it to your local recycling center instead, so that some of its materials, such as copper and aluminum, can be recycled.
4. Force Restart Your iPad
If your iPad Pro won’t turn on because it’s stuck in a boot loop, showing the Apple logo, or completing an iPadOS upgrade, one solution is to restart your device.
Here’s how to Force Restart iPad Pro with Face ID
First, press and release the Volume Up button. Immediately after, press and release the Volume Down button.. Press and continue holding the power button until your iPhone reboots. You can let go of your finger when you see the Apple logo on the screen.
Here’s how to force restart iPad Pro with home button:
Press and hold the power and home button until your iPhone reboots. You can let go of your finger when you see the Apple logo on the screen.
After the restart, your iPadOS installation process can repair itself and should complete without issue on a second attempt. But if this doesn’t work, it’s time to give iTunes or Finder a shot.
5. Restore Your iPad via iTunes or Finder
Plug your iPad into your PC or Mac. If your device can be recognized, now would be a good time to make a backup of your iPad. Once the backup completes, try updating your iPad’s software by clicking Update. If you’re already using the latest version of iPadOS, hit Restore iPad to reinstall it. You’ll be able to restore the backup you made once the procedure is complete.
If your device can’t be recognized, it’s time to put your iPad into Recovery mode. Once you’ve done that, Finder or iTunes should recognize your iPad and let you hit Restore iPhone to reinstall iPadOS, but you will lose anything you don’t have backed up!
6. Replace Your iPad’s Battery
Sometimes it can take what seems like a long time for an iPad to come back to life. It depends on how long your iPad’s battery had been completely flat. However, if your iPad is an old device you left in the drawer for a long time, the problem may be that the battery is completely dead.
This is likely if the above solutions don’t solve the issue of your iPad Pro not turning on. Therefore, you should replace your iPad’s battery, which is a relatively easy fix in the grand scheme of iPad issues. You can pay Apple to do it. But if you can have a warranty or AppleCare plan, remember to use those! You can also opt to get it done for cheaper at a service center of your choosing.
However, keep in mind that it might not solely be a simple battery problem. If it’s something more serious, there’s a chance that your efforts will be for nothing, especially if you use a third-party service that replaces the battery as you request, but doesn’t actually examine your iPad. Therefore, you might need to consider investing in high-quality repair services.
7. Repair Your iPad
If your iPad Pro won’t turn on and shows signs of damage, such as a flickering screen or cracked display, you may have killed it. Causes of damage include dropping it, getting it wet (or exceeding the water resistance), or leaving it in an environment with extreme temperatures for a long time.
The extent of the damage will determine the cost of repairing your iPad. Unfortunately, an iPad Pro that won’t turn on generally indicates there’s a problem beyond a broken display. For example, water and static electricity can cause severe damage that usually requires a new device. If this is the case, you’ll need to take your iPad to Apple or a third-party service provider to find out about your repair options.
Solved: How to Fix When Your iPad Pro Won’t Turn On
Good repair centers will often be able to give you an idea about whether repairs are feasible when your iPad Pro won’t turn on. They should also tell you the cost before the work is carried out.
Before you shell out a lot of money, consider the price of a replacement device, and don’t forget to offset the money you can make from selling your old device. If you’re unable to sell it due to the damage, you can donate it to nonprofits so they can recycle your old iPad.