Has your iPhone 14 Pro CarPlay stopped working or won’t connect to your car? Then this troubleshooting guide is for you. In this article, I’ll explain why CarPlay is not working on your iPhone 14 Pro and show you how to fix the problem for good.
CarPlay is a great way to utilize your iPhone while in the car, but it’s not much useful if it stops working properly. Whether iPhone 14 Pro won’t connect to CarPlay, CarPlay apps won’t open properly, or you can’t hear anything when CarPlay is connected, we’re here to help.
These iPhone 14 Pro CarPlay troubleshooting tips will help you fix the feature when it isn’t working right.
Causes for Apple CarPlay Not Working on iPhone 14 Pro
The most likely reasons why CarPlay is not working on your iPhone 14 Pro include the following:
- Problems with an iOS update.
- Integration issues between apps.
- Your car or receiver might not be compatible.
- Connection problem, either wired or wireless.
Whatever the reason, you’ll want to get your iPhone 14 Pro CarPlay problem solved, and these troubleshooting steps should help.
Note: information in this article apply to iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.
How to Fix iPhone 14 Pro CarPlay not working Issue
Regardless of the issue, no connection, no sound, apps not working, there are a series of steps you can work through to correct the problem. Try each of these steps to see if it solves your problem and gets CarPlay working again. If not, move on to the next one. It’s probably that before you reach the end of the list, you’ll have solved whatever problem you might be having.
Without further ado, here’s how to fix it when Apple CarPlay is not working on iPhone 14 Pro:
Make sure CarPlay is enabled on your iPhone 14 Pro
A variety of settings could be interfering with the CarPlay connection. For example, if you’ve turned CarPlay off, you’ll need to re-enable it. You can do that by going to Settings > General > CarPlay and reconnect your vehicle to the app. Or to re-enable it if you’ve turned it off in Screen Time, Head over to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
Make sure Siri is enabled
You must have Siri turned on for CarPlay to work. Go to Settings > Siri & Search and make sure that the following options are turned on:
- Listen for “Hey Siri”
- Press the side button for Siri
- Allow Siri when Locked
The last option, which allows Siri when locked, is often disabled for many iPhone users and is usually the main reason behind CarPlay not working on iPhone 14 Pro. Make sure it is enabled.
Replace the USB Cable You Use With CarPlay
If your car supports CarPlay via USB cable, make sure it is not faulty. If you start having problems with CarPlay, your cable might have failed, or maybe it’s of poor quality. Cable problems could result in the CarPlay connection dropping randomly, or refusing to connect at all.
Try replacing your cable with another one that you know is high quality.
Also, make sure that the charging port on your iPhone 14 Pro is free of debris. Even with a good cable, your phone’s port might be obstructed, leading to connection issues. Use a flashlight to check for dust and other buildup, then gently use a cotton swab or toothpick to clean it if needed.
Try a different USB port
If you’re not connected wirelessly, make sure you’re plugged into the correct port. Some cars have multiple USB ports that support CarPlay.
If the port you’ve used in the past isn’t working, try plugging into other USB ports if they are available. In addition, ensure that your USB cable is connected properly. Finally, ensure that your USB port is clean and there are no damages.
Make Sure Bluetooth is On
If your CarPlay is connected wirelessly via Bluetooth, make sure it is switched on. Usually, the reason behind CarPlay not working on iPhone 14 Pro is that the Bluetooth connection is not turned on. So please turn it on, and while doing this, make sure you are removing other connected devices from the list.
CarPlay Not Working? Restart Your iPhone 14 Pro
When CarPlay doesn’t work, it’s hopefully just a temporary glitch with the feature on your iPhone Pro. Thus, you should always perform a quick device restart when CarPlay malfunctions.
You can restart your iPhone 14 by holding the Side and either of the volume buttons until the power off slider appears. Drag the slider from left to right and then turn your iPhone back on after a minute or two. After that, try to use CarPlay again and see if it works properly afterward.
It’s also worth shutting your car off, waiting a moment, and then turning it back on to rule out any hiccups there too.
If CarPlay worked before but has stopped functioning properly, you might need to install some updates to get it back on track. Head to Settings > General > Software Update to check for iOS updates, and install any that are available.
Troubleshoot Your Car’s Infotainment System
At this point, if iPhone 14 Pro CarPlay still doesn’t work, there is most likely an issue with your vehicle’s infotainment system.
If there’s a way to restart your car’s infotainment system, try doing so. You’ll need to check the manual for this, since it differs by vehicle. In case this isn’t an option, simply shut your car off for a few minutes, then start it again and try once more.
Finally, if you have an aftermarket receiver, check the maker’s website to see if there’s a software update. Apply any available updates, then give the connection another try.
Re-Connect Apple CarPlay Connection
Another fix is to forget and re-establish the CarPlay connection. To do this: Go to Settings > General > CarPlay > your car > Forget This Car.
Now you will need to set up again. Here is how:
Depending on your car:
Simply plug your iPhone into the USB port in your car.
Or if your car supports wireless CarPlay, go to Settings > General > CarPlay, tap Available cars, and then select your car.
If CarPlay Still Won’t Connect Properly
If nothing above corrects your issue with CarPlay, you probably have a more serious problem with either your car or iPhone 14 Pro.
Try connecting your iPhone 14 Pro to another vehicle that supports CarPlay, or connecting another iPhone to your car, if possible. This will help you nail down where the problem lies.
If your car won’t accept any CarPlay connections, you should get in touch with the manufacturer or your dealer. There’s a chance that something is wrong with your car’s internals that’s causing CarPlay not to work.
If your iPhone 14 Pro won’t connect to multiple cars that all support CarPlay, make sure that you’re using a good cable and that your charging port is free of obstruction. Failing that, you should contact Apple support to get more help.
CarPlay not working on iPhone 14 Pro: fixed!
When CarPlay doesn’t work on your iPhone 14 Pro, you’ll miss out on all its benefits. These tips will help you troubleshoot all your iPhone 14 Pro CarPlay problems. Chances are that you either need to replace your cable or have an issue with the feature on your device.
Now that you have CarPlay working on your iPhone 14 Pro again, make sure you share this information on social media with your family and friends. If you have any other questions about your iPhone 14 Pro, feel free to ask them in the comments section below!