Are you experiencing problems with Apple CarPlay on your iPhone 13? Sometimes you may not be able to connect your iPhone 13 to CarPlay. Another common issue is that CarPlay suddenly stops working or keeps disconnecting after it is connected, and this may start after an iOS update. Sometimes, your iPhone 13 may not be detected by CarPlay. Sometimes CarPlay may freeze and you may see a black screen. And finally, you may experience CarPlay sound problem. In this article, I’ll explain how to fix Apple CarPlay not working on iPhone 13 – step-by-step.
CarPlay is Apple’s standard that allows you to connect your iPhone to your car and display a simplified iOS-like interface on its infotainment system. This allows you to access certain apps for use in your vehicle. CarPlay makes good use of Siri, allowing you to issue commands and listen to media without taking your eyes off the road. These features make you feel great until your Apple CarPlay stops working.
There are various reasons that Apple CarPlay may not work or may stop working, even if it has worked in the past. These include:
- Problems with an iOS update.
- Integration issues between apps.
- Incompatibility issues.
- iPhone not detected.
Regardless of the issue, no connection, no sound, apps not working, there are a few simple steps you can follow to fix CarPlay problem. Try each of these steps to see if it solves your problem and gets CarPlay working again.
Note: information in this article applies to iPhone 13, iPhone 13 mini, iPhone 13 Pro and iPhone 13 Pro Max.
How to Fix Apple CarPlay not working on iPhone 13 issue
Note: Before you begin to fix CarPlay not working on iPhone 13, make sure CarPlay is compatible with your vehicle and your region. If CarPlay isn’t available for you, you won’t be able to connect it or access any features.
Without further ado, here’s how to fix it when Apple CarPlay is not working on iPhone 13:
Make sure CarPlay is enabled on your iPhone 13
A variety of settings could be interfering with the CarPlay connection. For example, if you’ve turned CarPlay off, you’ll need to re-enable it. You can do that by going to Settings > General > CarPlay and reconnect your vehicle to the app. Or to re-enable it if you’ve turned it off in Screen Time, Head over to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
You must have Siri turned on for CarPlay to work. Go to Settings > Siri & Search and make sure that the following options are turned on:
- Listen for “Hey Siri”
- Press the side button for Siri
- Allow Siri when Locked
The last option, which allows Siri when locked, is often disabled for many iPhone users and is usually the main reason behind CarPlay not working on iPhone 13. Make sure it is enabled.
Change USB Cable
If your car supports CarPlay via USB cable, make sure it is not faulty. If the wire is original, check for any broken or damaged parts of the wire. Buy a high-quality Lightning cable because sometimes the problem you are facing is because of the ruptured wire.
Try a different USB port
If you’re not connected wirelessly, make sure you’re plugged into the correct port. Some cars have multiple USB ports that support CarPlay.
If the port you’ve used in the past isn’t working, try plugging into other USB ports if they are available. In addition, ensure that your USB cable is connected properly. Finally, ensure that your charging port and the USB port are clean and there are no damages.
Make Sure Bluetooth is On
If your CarPlay is connected wirelessly via Bluetooth, make sure it is switched on. Usually, the reason behind CarPlay not working on iPhone 13 is that the Bluetooth connection is not turned on. So please turn it on, and while doing this, make sure you are removing other connected devices from the list.
Re-Connect Apple CarPlay Connection
Another fix is to forget and re-establish the CarPlay connection. To do this: Go to Settings > General > CarPlay > your car > Forget This Car.
Now you will need to set up again. Here is how:
Depending on your car:
Simply plug your iPhone into the USB port in your car.
Or if your car supports wireless CarPlay, go to Settings > General > CarPlay, tap Available cars, and then select your car.
Restart your vehicle and iPhone to re-establish and reconnect.
Restart your iPhone, your car’s infotainment system and your car. First, restart your iPhone and then restart your vehicle. Sometimes things work accurately when they are restarted and eliminate the problem we are facing. To restart your iPhone: press and hold the side button and Volume up buttons simultaneously.
Next, restart your car’s infotainment system. This is different for different cars and models. For example, you may need to press and hold down the audio system power knob for at least 10 seconds. Again this may be different for your car. Simply check your car’s manual.
If your phone is not updated, you may not have the necessary drivers or software to complete the connection to CarPlay. Updating could help resolve any issues you might be having. Go to Settings > General > Software Update. If an update is available, tap Download and Install and follow the onscreen instructions.
Update your car’s infotainment system
If the above solutions didn’t fix your iPhone 13 CarPlay problem, there is most likely an issue with your vehicle’s infotainment system. Updating your car infotainment system can resolve your issue. If you are using an aftermarket device, please check the manufacturer’s website to see if a firmware update is available and if there is, find out how you can update.
Contact Apple support
If you’re still having trouble getting connected, or if you’re still experiencing issues with how CarPlay performs on iPhone 13, then you’ll need to contact Apple Support to see if they can help you with the issue.
CarPlay not working on iPhone 13: fixed!
We hope you were able to fix Apple CarPlay not working issue with our troubleshooting guide. Let us know which method worked for you. If you have any questions or suggestions, drop a comment and let us know.
Dave Acton says
Tried all those. Maps and hearing air don’t connect
And music connects,
Chris Jackson says
Answer: Use a genuine Apple cable. I was using an ANKER MFI certified cable in the car, and tried everything to get CarPlay to work with my 13 Pro. Until I remembered that years ago some Apple devices were VERY twitchy about specific cable connections (back in the iTunes days). So I tried the Apple cable that came with the phone – BOOM worked immediately (and the ANKER cable wasn’t broken, it worked for every other iPhone I connected to the car, but NOT the 13 Pro).