A lot of users are reporting no sound during calls on iPhone 13, especially on iPhone 13 Pro Max. Some users also complain that they can’t hear people on calls on iPhone 13 mini and iPhone 13 Pro. In this article, we will talk about all the possible solutions to fix the no sound in calls on iPhone 13 Pro Max.
There are a myriad of reasons why you might be experiencing the problem of no sound in calls on iPhone 13 Pro Max. . Sometimes it is faulty hardware or a bug in the iOS.
Whatever the reason, the inability to hear sound on your phone is really frustrating. If you cannot hear the person on the other side of the call on your iPhone 13 Pro Max, do not panic. In this troubleshooting guide, I’ll show you how to fix the problem when you can’t hear calls on your iPhone 13 Pro Max.
How To Fix No Sound In Calls On iPhone 13 Pro Max
If your iPhone 13 Pro Max has no sound during calls, follow The steps below to fix the issue.
Note: information in this article applies to iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max.
1. Turn Up The Call Volume
If you are facing the problem of no sound in calls on iPhone 13 Pro Max, try turning up the call volume on your phone, or if the caller is having trouble hearing you, suggest they do the same.
During a voice call, press the volume up button located on the left side of your device to maximise the Call volume.
If you still can’t hear anything, please try to talk through loudspeakers during phone call. If the sound is still unclear, that could be a network issue. Please proceed to the next step.
2. Check Your Service
When you are located in a no-signal zone, you might hear noises during phone calls. Make sure to use your phone in an area within your operator’s network coverage to fix the no sound in calls on iPhone 13 Pro Max.
3. Is Your iPhone Connected To A Bluetooth Device?
If your iPhone is connected to a Bluetooth accessory, the sound will come out from the headset instead of the receiver. In this case, please disable the Bluetooth and check whether you can hear sound. Go to Settings > Bluetooth.
4. Make Sure Nothing Is Blocking The Receiver
If you are still experiencing the problem of iPhone 13 Pro Max no sound on calls.
Make sure the receiver is not blocked by the protective case of film. In addition, check whether the receiver is being blocked or dirty. If so, please use a small but soft brush to clean it.
5. Clean Out The Lightning Port
the dust and grime can clog the lightning port which can “trick” your iPhone into thinking headphones are plugged in.
Carefully inspect the Lightning port for signs of gunk using the flashlight. You will probably see buildup on the contacts at the very end, but also in the grooves that run along each side of the port.
Grab your toothpick, SIM ejector tool, or other thin object. Insert it into the Lightning port and scrape as much grime out as you can. It’s best to scrape the port, wipe down the toothpick or SIM ejector tool, then scrape again.
6. Restart Your iPhone
If it’s a software glitch, which can happen from time to time, you might be able to fix it by simply turning your device off and on again. Go to Settings > General > Shut Down. Drag the power off slider to turn off your device. Wait for a minute and restart your iPhone.
If the issue persists, please proceed to the next step.
7. Update your iPhone
Keeping your iPhone updated is a good way to overcome minor software issues, probably even the sound ones. To update your iPhone, go to Settings > General > Software Update.
8. Reset Network Settings
If the issue still persists, please reset your network settings. Go to Settings > General > Transfer or Resend iPhone > Reset > Reset Network Settings.
9. Connect a headset and see if sound works
If you can’t hear anything with the built-in speakers after trying all of the above steps, but are able to hear sounds via the headset when a headset is connected, there could be a problem with your built-in speaker(s).
If you believe an issue is tied to the built-in speakers, then you will most likely have to visit an Apple Store to have your speaker serviced. If the device is under warranty, it should be replaced for free. Otherwise, you may be facing a bench and labor charge.
See also: iPhone 13 Pro Max Speakers Not Working? Here’s The Real Fix!
10. Contact Apple Support
If all else fails, contact Apple Support to figure out the problem. Hopefully, you will be able to fix the no sound in calls on iPhone 13 Pro Max.
Fixed iPhone 13 Pro Max no sound during calls
That’s all that you can do to fix the no sound in calls on iPhone 13 Pro Max. Do you know of any other tips to solve the puzzle of no sound during calls on iPhone 13 Pro Max? Drop a comment and let us know.