The Digital Crown is the rotating button on the side of Apple Watch. You can press and hold the Digital Crown to use Siri, turn it to scroll or zoom, press it to view the Watch face or Home Screen, and double-press to open the last used app. Sometimes, however, your Apple Watch Series 7 digital crown may sometimes stop working. Although you may be able to scroll smoothly, the Digital Crown won’t respond to other actions. Tapping on an app does nothing. In this article, I’ll explain why your Apple Watch series 7 digital crown is not working and show you how to fix the issue.
Why is my Apple Watch series 7 digital crown not working
- Outdated software.
- Software bug
- Dirt and debris in Digital Crown
- Hardware damage.
how to fix Apple Watch series 7 digital crown not working issue
Update watch and iPhone
Ensure both your watch and iPhone are running the latest software versions. Many users confirmed the crown started responding again after updating their devices. Updates on both the watch itself and the iPhone it is paired with. To do this, you will need to go to the settings of both the Apple Watch and iPhone.
Let’s start with the Apple Watch. This may be tricky to do if the Digital Crown isn’t working, but don’t worry because we found a way around that!
- Say “Hey Siri” to activate Siri and then say, “Open Settings.”
- Once Siri has opened settings, tap General.
- Tap Software Update.
From here, you can determine if the watch is up to date.
Now to check your iPhone for updates:
- Go to Settings.
- Tap General.
- Tap Software Update.
From here, you can determine if the iPhone is up to date.
Restart watch and iPhone
If updating your devices didn’t seem to help the issue, turning both devices on and off again is always a good thing to try. To turn off your Apple Watch:
Press and hold the Side button on the watch.
Swipe Power Off.
Then to turn it back on, press and hold the Side button again until the Apple Logo appears.
To restart your iPhone, go to Settings, select General, and then tap Shut Down.
Clean the Digital Crown on your watch
If you are still experiencing the problem of Apple Watch series 7 digital crown not working, you may need to clean your Watch near the Digital Crown, as dirt or debris may be causing the problem. Luckily, the Apple Watch Series 7 is water-resistant. To clean your Apple Watch, hold the watch under running water near the Digital Crown, trying to clean the area between the dial and the watch face. Water should remove most unwanted substances like lotion or dust. Dry with a lint-free cloth.
If your Digital Crown starts working again and you want to remove excess water, you can use the Water Lock feature.
- First, swipe up on your Apple Watch.
- Tap the Water Drop button.
- Then, turn the dial on the Digital Crown to expel any water. You will hear a vibrating noise and may feel some water as it is removed from the watch.
Unpair your Apple Watch and pair again
Another tip that may fix an unresponsive Digital Crown is unpairing your Apple Watch from your iPhone and then re-pairing again. To do this, make sure your iPhone and Apple Watch are close together.
- On your iPhone, open the Apple Watch app.
- Tap My Watch in the bottom left corner.
- Tap All Watches in the top-left corner.
- Tap the yellow info button next to the watch you want to unpair.
- Tap Unpair Apple Watch.
After this, you may want to restart your iPhone and Apple Watch. Then, re-pair your watch to your phone, and make sure the two devices are close together. Then, follow the on-screen instructions and be sure to select Restore from Backup to reload all of your settings and customizations.
Contact Apple Support
If all else fails, there is a chance your Apple Watch is broken or defective. Contact Apple Support to receive additional guidance or have an expert inspect your watch.
Fixed Apple Watch series 7 digital crown not working issue!
Hopefully, you’ve been able to fix the Apple Watch Series 7 Digital Crown not working issue with one of the above tips and tricks. Be sure to keep your watch clean and up to date to avoid any minor glitches or inconveniences in the future.