Is your Apple Watch series 7 touchscreen not working? You are not alone. In this article, I’ll show you how to fix an Apple Watch Series 7 screen that doesn’t respond to your touches, swipes and gestures, and generally isn’t working the way it should.
Why Is My Apple Watch Series 7 Touch Screen not working?
Your fingers are dirty or covered
If you’re wearing gloves or your fingers are covered in some other way, your Apple Watch might not be able to recognize your touch. Make sure your fingers are clean and (at risk of being really obvious) not covered up. Most gloves, for example, will stop touchscreens working, although you can buy special gloves that don’t. It may be worth trying different fingers or even someone else’s fingers to see if the problem is at the human level.
The Apple Watch screen is dirty
If your Apple Watch screen is oily, dirty or wet, this can also affect its responsiveness. Use a cloth to clean the screen gently.
A screen protector is affecting use
If you’ve applied a new screen protector to your Apple Watch, it may not be fitted correctly. Re-apply it and see if the issue is solved.
Your Apple Watch has frozen
If your Apple Watch has frozen, it won’t be able to respond to your touch. Press and hold the Digital Crown and side button until you see the Apple logo to force a restart.
Ways to fix Apple Watch Series 7 Touch Screen not working
If your Apple Watch series 7 continues to be unresponsive even after trying the above fixes and checks, there are other methods for fixing an unresponsive Apple Watch. Try these solutions.
Not all of these tips will apply to your situation. If you come across one that isn’t relevant to your needs, skip to the next tip.
Force-restart the watch
In most cases, restarting the watch will fix this problem. But the usual restarting method won’t work because, after holding down the side button, you need to be able to swipe across the display where it says POWER OFF.
So we’ll do a force-restart instead. To do this, press and hold the side button and the Digital Crown for around 10 seconds – keep holding until you see the Apple logo.
When the watch is powered on again, see if the touchscreen is working properly.
Close certain apps on the Apple Watch
If the issue seems to be restricted to one app, avoid using it or find an alternative. There may be an issue with the app rather than your Apple Watch.
Update your Apple Watch
If your Apple Watch hasn’t been updated in a while, it can help to update watchOS. Do this via the Watch app on your iPhone to see if it corrects the issue.
Resync your Apple Watch
Try unpairing your Apple Watch from your iPhone then repairing it again.
Open the Watch app on the paired iPhone. From the My Watch tab, tap your watch at the top, then on the next screen tap the lower-case i on the right. Now hit Unpair Apple Watch.
Contact Apple Support
If none of these resolve your Apple Watch series 7 touchscreen not working issue, the problem is likely to be beyond the scope of DIY fixes. A full ‘bricking’ ordinarily wouldn’t allow the hardware buttons to keep working, but something of that order is probably happening.
You’re best off contacting Apple support and/or the retailer who supplied the watch and asking their advice, particularly if it’s still in warranty. Here’s how to make a Genius bar appointment.
See also: Apple Watch Series 7 battery draining fast? Fix