Is your iPhone 14 Pro cellular data not working? Here’s how to fix the problem.
Despite all the improvements bundled on the iPhone 14 Pro, it’s 4G and 5G connections can occasionally stop functioning and leave you wondering, “Why is my iPhone 14 Pro Cellular Data not working?” Well. In this article, I’ll explain why your iPhone 14 pro cellular data is not working and show you how to fix the problem.
Causes of iPhone 14 Pro Cellular Data Not Working
iPhone 14 Pro cellular data problems can be caused by basic software glitch, damaged hardware, or even a system-wide outage that renders the entire mobile network unavailable. When Cellular data stops working on iPhone 14 Pro, it’s world-shattering, in other words. Here are some of the proven solutions to fix iPhone 14 Pro cellular data problems.
How to fix iPhone 14 Pro cellular data not working issue
These troubleshooting solutions for getting your cellular data connections working again have been proven to work on iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max.
1. Check If You’ve Reached Your Cellular Data Limit
Most carriers offer mobile data services and plans with limited data. And let’s be honest, many of us would have taken for granted roaming without keeping track of the data usage. Hence, if your cellular data is not working on your iPhone 14 Pro, then this is one possible reason for it. The only scenario in which you don’t have to consider this is if you have an unlimited data plan.
Sadly it’s not easy to check if you’ve maximize your data limits on iPhone. If you go to Settings > Cellular and scroll down you can see your Mobile Data Usage, but if you’ve never reset this number it could be unhelpfully enormous. Our advice is to get in the habit of resetting it every month. It’s best to communicate with your carrier to check you’ve reached data limit.
2. Restart your iPhone
If you find your iPhone 14 Pro Cellular data not working after trying the above solutions, your phone might have experienced a minor software crash that’s now interfering with some of its basic functions. Often, turning your iPhone off and back on again can resolve this error quickly. This fix might seem to be suspiciously simple, but sometimes, simple is all you need to resolve your iPhone 14 Pro mobile data problems. You can do this by going to settings > General > Shut Down.
After turning your iPhone back on, check if your cellular data is working again. To double-check accurately, make sure you’re only connected to your cellular data services and make sure your mobile WiFi is turned off.
3. Toggle Airplane Mode to fix iPhone 14 Pro Cellular Data problem
Sometimes, all you need to do when your iPhone 14 Pro cellular data is not working is to turn on and off Airplane mode. Doing so will cut off your phone from the mobile network and can fix the problem alongside it.
You can do this by going to Settings, turn on Airplane Mode, wait for 30 seconds, then turn it off, wait for your networks to reconnect, and then double-check if your cellular data is working.
4. Re-Insert Your SIM Card
Another way to fix iPhone 14 Pro cellular data problem is by re-inserting your SIM card. The SIM card acts as the middle man between your iPhone 14 Pro and your cellular provider, giving your device its unique phone number and allowing you to access your carrier’s cellular network.
Unless you clean it regularly, your iPhone is bound to get dirty. From food crumbs to coffee spills, all kinds of icky substances can get trapped in your device overtime. This buildup can be especially harmful if it gets trapped in your SIM card tray. When this happens, your iPhone 14 Pro won’t be able to properly receive signals, causing Cellular Data problems.
Luckily, there’s a way to clean your SIM card and check for signs of physical damage. To remove your SIM card:
- Scan the edges of your iPhone 14 Pro to locate your SIM card tray, which looks like a thin oval with a small hole on the inside.
- Insert a small paperclip or SIM-eject tool (usually located in the box your iPhone came in) into the hole until the tray ejects.
- Remove your SIM card. Use a dry, microfiber cloth to clean your SIM card, then reinsert it in the tray making sure to match the notch in the card to the notch in the tray (your SIM card will only go into the tray one way).
- Pop the tray back into the oval slot and restart your iPhone.
Once your iPhone restarts, wait for it to reconnect to networks. Then, check if your iPhone 14 Pro cellular data issue has been fixed.
Note: If your SIM card appears to be damaged, contact your carrier to get a new one.
Another option is to test your iPhone with another SIM card to see if the issue originates in the phone or the card.
5. Update your Carrier settings
If your carrier has recently updated its network, running this update will allow your iPhone to sync with the new technology such as 5G. It will also help eliminate issues that could be causing your iPhone 14 Pro Cellular Data to stop working. To run a carrier settings update: go to Settings > General > About. If there is an update loaded to go you will be prompted to install it.
You can check what version of the carrier settings your phone is running by going to Settings > General > About and looking next to “Carrier”.
6. Check for iOS Updates
Your iPhone 14 Pro Cellular Data may also stop working because your phone is running an older version of iOS software. You can check for an iOS update by going to Settings > General > Software update.
7. Check date and time settings
Make sure that the date and time on your iPhone are set correctly for your time zone. You can do this by going to Settings > General > Date & Time. If the date and time are incorrect, update them or turn on the option to set date and time automatically.
8. Disable VPN
It seems that the VPN service used by the third-party security software may affect the cellular data access. This may be a compatibility issue between the app and iOS.
You will need to disable your third-party security or VPN service app when using the cellular data in the meantime.
Of course, this is only a temporary workaround. You can use these apps again when using cellular data networks if the developers have debugged it. We suggest that you use a Wi-Fi connection instead when you want to use your VPN service app.
9. Reset Your APN
Your phone carriers communicate to your mobile devices using Access Point Names or APNs. These include important settings such as your IP address and the gateway settings needed to connect you to the internet. As crucial as they are, they’re still bound to cause some issues at one point or another. When that happens, you can reset your APN and see if it fixes your cellular data issues.
To reset your APN, go to Settings > Cellular > Cellular data network > Reset Settings.
10. Reset Network Settings
If you find your iPhone 14 Pro cellular data not working after trying the above fixes, you may need to reset the network settings completely. Unlike a factory reset, resetting your Network Settings won’t delete any apps or personal data. It will simply clear out glitches that could be causing iPhone 14 Pro Cellular Data problem. You can do this by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
11. Opt For a Factory Reset
If all of the fixes on this list don’t work and you still can’t troubleshoot iPhone 14 Pro cellular data problem, your last resort is to opt for a factory reset. A factory data reset might be the solution for the iPhone 14 Pro data problem you couldn’t find no matter how hard you look for it.
Before you perform a factory reset, make sure to back up all of your important files as the reset will erase all data stored on your phone. Once you’ve performed a backup, go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. Once everything’s been reset, set up your iPhone again, and check if your cellular internet connection is working.
12. Ensure your iPhone has cellular coverage
Are you out in the middle of nature? Maybe you’re in a concrete building. Or you’re simply going through an area with spotty reception. There is always a chance you’re unreachable to the network, which will cause Cellular Data problems on your iPhone 14 Pro.
Open the Control Center and see how many bars are there for your cellular network. If it’s one or zero, cellular data may work poorly or not work at all.
In this situation, try moving to an area of your house or even room (like near the door or window) with better coverage. You may not get cellular coverage if you’re traveling in a remote area.
Also, consider that, while rare, carrier networks can go down too, causing service outages. We like recommending DownDetector.com to check when services are down. The website collects consumer reports and lets you know if there is an outage. There’s also a live map to see if the problem is local. Go in there, type in your Carrier, and hit the search button. If the network is down, all you can do is wait.
13. Contact your carrier
If you can’t identify a problem at your end, it’s possible that your network provider is experiencing outages. If you’re not sure, the simplest way to find out if your provider is having an outage is to ask them, in multiple ways if possible. Send the company an email and a tweet, give them a phone call (although if there is a problem the switchboard will probably be jammed) and look for any kind of status report on the official website.
Here are the customer support numbers of the major US providers:
- Verizon Wireless: 800-922-0204
- Sprint: 888-211-4727
- AT&T: 611 from an AT&T phone or 800-331-0500
- T-Mobile: 611 from a T-Mobile phone or 1-877-746-0909 from another phone
- U.S. Cellular: 611 from a U.S. Cellular phone or 1-888-944-9400 from another phone
Hopefully the provider will know of any problems in your area, with your account specifically or with the network at large, and will be in the best position to offer remedies, a timeframe of when the problem is likely to be fixed, and any compensation you’ll be able to claim.
14. Contact Apple Support
There are times when you’ve done everything and nothing has solved the issue, not even a complete factory reset. If this happens to you, then the problem might not be your settings or your operating system. Sometimes, iPhone 14 Pro cellular data problems can occur due to hardware problems.
If you’ve done everything, from restarting your iPhone to a complete factory reset, it may be best to visit the nearest Apple Store. Have the technicians go under the hood of your device and see if your problem lies there.
iPhone 14 Pro Cellular Data Not Working: Problem Fixed!
There are many configurations that can cause cellular data problems on your iPhone 14 Pro. When you encounter hitches on your mobile connection, try out these fixes before doing anything drastic. While iPhone 14 Pro cellular data not working can be caused by many different things, usually, the solutions to these problems are quite simple. Have you faced cellular data problems on your iPhone 14 Pro? Drop a comment and let us know!